[PC] - No Audio

by gokulrj
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Original Post

Accepted Solution

[PC] - No Audio

[ Edited ]
★★★ Newbie

Hi Team,

 

I am using 

HP ENVY 17-j116ex Leap Motion TS SE Notebook PC 

Windows 8.1 64Bit

16GB RAM

2TB HDD

Graphic Card - Geforce GT 750M

 

Once i installed the game all other thing works perfect...!

But NO AUDIO coming from Game once started.

 

Could any one please guide me how to solve?

 

Regards,

Gokul

[edit: email address removed]

Message 1 of 7 (9,319 Views)

Accepted Solution

Re: No Audio in NFS Rivals

[ Edited ]
Community Manager (retired)

 

@gokulrj 

I did some research about your issue. I have noticed that several 'HP ENVY' Notebooks users are experiencing the same thing but I cannot confirm if it's either or not the cause for this sound issue.

There is a discussion thread on the HP Support Forums here that might be interesting for you.

 

 

 

----------------------------------------------------

EDIT:

 

  • Solution available HERE [Link to the HP Support Forums

View in thread

Message 2 of 7 (10,000 Views)

All Replies

Re: No Audio in NFS Rivals

[ Edited ]
Community Manager (retired)

 

@gokulrj 

I did some research about your issue. I have noticed that several 'HP ENVY' Notebooks users are experiencing the same thing but I cannot confirm if it's either or not the cause for this sound issue.

There is a discussion thread on the HP Support Forums here that might be interesting for you.

 

 

 

----------------------------------------------------

EDIT:

 

  • Solution available HERE [Link to the HP Support Forums
Message 2 of 7 (10,001 Views)

Re: No Audio in NFS Rivals

[ Edited ]
★★★ Newbie

That solution does work. 

 

I have reformatted the pc, reinstalled several times and also reinstalled Origin itself. None of the above resolved the issue.

However, unistalling the IDT Driver seems to have now fixed the issue upon restart.

There is obviously some driver issue with the IDT and Beats system that is preventing sound from being played.

 

 

EA need to provide a permanent fix as we should be able to play this easily on the latest envy laptops.

 

 

Message 3 of 7 (8,630 Views)

Re: No Audio in NFS Rivals

★★★ Apprentice

I've tried al possible solutions recommened ..... and problem not solved till now

what realy fratrating me is that NFS most wanted 2012 is working perfectly !!!!

I think EA must provide a patch update for rivals to solve this issue

 

 

 

Message 4 of 7 (8,082 Views)

Re: No Audio in NFS Rivals

★★★ Apprentice

Fully agree.

I have a case opened with EA ... the support was really inadequate :-(

 

Message 5 of 7 (8,081 Views)

Re: No Audio in NFS Rivals

★★★ Apprentice
I have HP ENVY TOUCHSMART 15-j100se
Ive perform a factory restore and still did not work
I've installed this workaround batch file and still did not work.
But I found a very simple solution to the problem......
and now I have sound with nfs rivals on my HP ENVY laptop :-)
Do u know want to know the solution ?
Message 6 of 7 (8,017 Views)

Re: No Audio in NFS Rivals

★★★ Newbie
Yes please i want to know
Message 7 of 7 (7,484 Views)