2013-11-24 10:18 AM
I also have black screen issues. Can play in windowed mode..but that sux and I'll wait for a fix.
My set up is switching between 2 monitors (an LG TV and also an LG monitor), the TV is running from HDMI out and the monitor from DVI. Strangely this morning I was able to play full screen on my monitor, so I thought it had been fixed. On switching to my TV, the problem came back. Switching back to the monitor and the problem had come back there too!
EA, please update us as to the progress of this.
2013-11-24 08:30 PM
If EA can just add a windowed borderless option in the settings menu that would sort it, other games have the option :-)
2013-11-25 02:38 AM
Hi Guys,
I just purchased Rivals as well.
Having the same issue. Clean install of Windows 8, Latest non beta drivers from AMD.
Having the same problem. When full screen it goes black and audio stutters. Windowed mode by switching using alt + tab, works perfectly, I played it for 30 minutes without issues.
Only problem is no full screen. While in full screen it just stays black and audio stutters.
Windows 8, Amd Quad Core, Amd Ati Radeon 7850 2gb with latest non beta drivers.
Please let me know if there is a solution.
2013-11-25 06:50 AM - edited 2013-11-25 06:52 AM
Black Screen problem exacly like you say.
Windows 7 x64bit
I7-3770K @3.5Ghz (8 CPUs)
Memory 16384MB RAM
AMD RADEON 7970 Series 22/11/2013 using the 13.11 9.4 and it happened with the 13.11 9.2 too.
I do have Intel HD 4000 Enabled too for using LucidLogix Maybe that's where the problem is ?
I do have Razer sound installed for 7.1, maybe that's where the problem is ?
------------------ System Information ------------------ Time of this report: 11/25/2013, 08:39:13 Machine name: X7007-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: Hebrew (Regional Setting: Hebrew) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 08/13/13 20:24:43 Ver: 21.04 Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz Memory: 16384MB RAM Available OS Memory: 16258MB RAM Page File: 3242MB used, 17013MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 1: The file RzMaelstromVAD.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 2: The file CMHDAudioV64.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 3: No problems found. Sound Tab 4: The file CMHDAudioV64.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD Radeon HD 7900 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6798) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_3000174B&REV_00 Display Memory: 2727 MB Dedicated Memory: 3046 MB Shared Memory: 3777 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: Philips FTV Monitor Id: PHL0000 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1247 (English) Driver Version: 13.250.18.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 11/22/2013 18:26:16, 1318552 bytes WHQL Logo'd: No WHQL Date Stamp: None Device Identifier: {D7B71EE2-24D8-11CF-2470-0A10BEC2C535} Vendor ID: 0x1002 Device ID: 0x6798 SubSys ID: 0x3000174B Revision ID: 0x0000 Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:13.250.18.0:pci\ven_1002&dev_6798 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (Razer Surround Audio Controller) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: *RZMAELSTROMVAD Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RzMaelstromVAD.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 9/18/2013 03:47:32, 40696 bytes Other Files: Driver Provider: Razer HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Speakers (ASUS XONAR PHOEBUS Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_13F6&DEV_8888&SUBSYS_104384D5&REV_1015 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: CMHDAudioV64.sys Driver Version: 7.00.0012.1225 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 12/25/2012 15:53:44, 62464 bytes Other Files: Driver Provider: C-Media Electronics Inc. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Digital Audio (HDMI) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/21/2010 05:23:47, 350208 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Headphones (ASUS XONAR PHOEBUS Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_13F6&DEV_8888&SUBSYS_104384D5&REV_1015 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: CMHDAudioV64.sys Driver Version: 7.00.0012.1225 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 12/25/2012 15:53:44, 62464 bytes Other Files: Driver Provider: C-Media Electronics Inc. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Desktop Microphone (ASUS XONAR PHOEBUS Audio Device) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: CMHDAudioV64.sys Driver Version: 7.00.0012.1225 (English) Driver Attributes: Final Retail Date and Size: 12/25/2012 15:53:44, 62464 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Aux In (ASUS XONAR PHOEBUS Audio Device) Default Sound Capture: No Default Voice Capture: No Driver Name: CMHDAudioV64.sys Driver Version: 7.00.0012.1225 (English) Driver Attributes: Final Retail Date and Size: 12/25/2012 15:53:44, 62464 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Ideazon Merc Stealth MM USB Human Interface Device Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1038, 0x0510 FF Driver: n/a Device Name: Ideazon Merc Stealth MM USB Human Interface Device Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1038, 0x0510 FF Driver: n/a Device Name: Razer DeathAdder Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0037 FF Driver: n/a Device Name: Razer DeathAdder Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0037 FF Driver: n/a Device Name: Razer DeathAdder Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0037 FF Driver: n/a Device Name: Razer DeathAdder Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0037 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x1E2D | Matching Device ID: usb\root_hub20 | Service: usbhub | Driver: usbhub.sys, 9/4/2013 14:12:11, 343040 bytes | Driver: usbd.sys, 9/4/2013 14:11:40, 7808 bytes | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0024 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub | | Driver: usbhub.sys, 9/4/2013 14:12:11, 343040 bytes | | | +-+ Generic USB Hub | | | Vendor/Product ID: 0x0409, 0x005A | | | Location: Port_#0005.Hub_#0003 | | | Matching Device ID: usb\class_09 | | | Service: usbhub | | | Driver: usbhub.sys, 9/4/2013 14:12:11, 343040 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | Driver: i8042prt.sys, 7/14/2009 01:19:57, 105472 bytes | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes | + HID Keyboard Device | Vendor/Product ID: 0x1038, 0x0510 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 11/21/2010 05:23:47, 33280 bytes | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes | + Razer DeathAdder | Vendor/Product ID: 0x1532, 0x0037 | Matching Device ID: hid\vid_1532&pid_0037&mi_01&col01 | Upper Filters: rzudd | Service: kbdhid | Driver: rzudd.sys, 10/17/2013 04:27:10, 143016 bytes | Driver: kbdhid.sys, 11/21/2010 05:23:47, 33280 bytes | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes | Driver: WdfCoInstaller01009.dll, 7/14/2009 15:21:12, 1721576 bytes | + HID Keyboard Device | Vendor/Product ID: 0x1532, 0x0037 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 11/21/2010 05:23:47, 33280 bytes | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 7/14/2009 01:19:57, 105472 bytes | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes | + Razer DeathAdder | Vendor/Product ID: 0x1532, 0x0037 | Matching Device ID: hid\vid_1532&pid_0037&mi_00 | Upper Filters: rzudd | Service: mouhid | Driver: rzudd.sys, 10/17/2013 04:27:10, 143016 bytes | Driver: mouhid.sys, 7/14/2009 02:00:20, 31232 bytes | Driver: mouclass.sys, 7/14/2009 03:48:27, 49216 bytes | Driver: WdfCoInstaller01009.dll, 7/14/2009 15:21:12, 1721576 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 11/21/2010 05:23:47, 63360 bytes | Driver: sermouse.sys, 7/14/2009 02:00:20, 26624 bytes | Driver: mouclass.sys, 7/14/2009 03:48:27, 49216 bytes ------------------------
2013-11-25 07:20 AM
x8009 - problem is :
Card name: AMD Radeon HD 7900 Series
+
Monitor Model: Philips FTV
and not in your sound, or others drivers.
2013-11-25 02:41 PM - edited 2013-11-25 02:42 PM
What do u mean ? It's a TV connected through HDMI. Every single game I don't have any problem. Batman,Assasin's Creed 4, whatever you want, name it.
It's model is Philips 7007K , search it and you will behold on your saying.
This TV is used for 3D game and 3D movies, I only searching for a fix
@Viper_CT1 wrote:x8009 - problem is :
Card name: AMD Radeon HD 7900 Series
+
Monitor Model: Philips FTV
and not in your sound, or others drivers.
2013-11-25 03:09 PM
I said that this combination of TV + Radeon brought you to this forum, and not the driver or something else.
And before you write the last page read!
Problem already engaged.
2013-11-25 06:37 PM
yup. Theyve found the problem (TV's connected to ATI cards) and are working on it.
2013-11-25 08:47 PM
Today i link my pc with Sony TV and game works well on full screen now i can fully utylize my crossfire setup, good but i want to play it on my Samsung 3D monitor mileysad: ohh well I look forward to the announced patch to fix this
2013-11-26 10:05 AM
amd radeon 5800 series, TV Samsung 40C7000, Black screen on fullscreen
my DXdiag Display Devicese & Output Type: HDMIdisplay TV