Re: The game keeps lagging and freezing in spite of very high specifications

by EA_Barry
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Original Post

The game keeps lagging and freezing in spite of very high specifications

★★★ Newbie

My  laptop has high specifications but my game keeps lagging and freezing.

 

Specs are as follows:

8GB DDR4 RAM

Nvidia Geforce 940MX 2GB Graphics Card

 

I just bought this game but can't play because its lagging and freezing. I brought the screen resolution to minimum and changed all other specifications to low but the game won't stop lagging. I even optimized it but it still lags.

 

Anyone please help me with it.

 

Thanks.

 

 

 

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Re: The game keeps lagging and freezing in spite of very high specifications

Community Manager

@pratyushkashyap

 

Can you please test the game while booted in 'clean mode':

 

http://support.microsoft.com/kb/929135

 

If the issue continues while booted in clean mode please post your Dxdiag report here so we can take a look for you.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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