[READ FIRST] What to include in your post? [ Edited ]

[killerwhalsam]

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All posts must contain

• A subject title which starts with [PLATFORM] Breif Description (eg. [PC] Cannot Connect To Servers)
• Platform
• How long you have had the game for
• A detailed description of the issue
• The steps that you have already tried
• Any recent changes to your device
• The date that the issue started to occur
• Any problems you have experienced in the past

Platform/Issue Specifics - Please Select your platform

[killerwhalsam]

What to Include in your post about PC Issues?

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DxDiag,

1) Press Win+R
2) In the run box type 'DXDiag' then hit enter
3) If you have a 64-bit PC click the button 'Run 64-bit DxDiag' (if you have a 32bit PC this option will not be avaliable)
4) Press 'Save All Information'
5) To share this file with me upload it to http://hastebin.com/ and share URL

Specs

A full list of specs from your PC including network specifications (router type, router firmware, etc)

What else to include in Graphic Issues Posts

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• Temperature of components
• Driver Version
• Secondhand or new
• How many monitors are connected to it
• The specs of any monitors connected

What else to include about Crashes

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Error Message Given

Event Log File

List of other programs running

Please Post Origin Issues Here

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Network Connection Issues

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• Internet Speed
• ISP (Internet Service Provider)
• UOTrace & Ping Results

To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/
To Ping EA follow these steps,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.

[killerwhalsam]

What to Include in your post about Xbox 360 Issues?

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Specs

We require the specifications of your Xbox 360 such as how much Hard Drive it has, anythings that you have changed/added both software and hardware based we also require the type and year it was made (eg Xbox 360 E 2013)

What else to include about Crashes

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Any background apps running

Recent Firmware Updates

Any New Games/Apps

Network Connection Issues

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• Internet Speed
• ISP (Internet Service Provider)
• UOTrace & Ping Results (access to a PC is needed to complete this step)
  

To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/

To Ping EA follow these steps,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.

[killerwhalsam]

What to Include in your post about Play Station 3 Issues?

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Specs

We require the specifications of your Play Station 3 such as how much Hard Drive it has, anythings that you have changed/added both software and hardware based we also require the type and year it was made (eg PS3 First Model 2006)

What else to include about Crashes

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Any background apps running

Recent Firmware Updates

Any New Games/Apps

Network Connection Issues

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• Internet Speed
• ISP (Internet Service Provider)
• UOTrace & Ping Results (access to a PC is needed to complete this step)
  

To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/

To Ping EA follow these steps,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.

[killerwhalsam]

What to Include in your post about Issues On Mobile Devices?

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Specs

If PS Vita - The Model Number and Year of Creation

If iOS - The Version of iOS on that device and Model Number

If Android - The Android Version and Model Number of Device

If Kindle Fire - The version of OS installed and the generation, also note Rooted Kindle Devices are not supported.

What else to include about Crashes

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Any background apps running

Recent Firmware Updates

Any New Games/Apps

Network Connection Issues

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• Internet Speed
• ISP (Internet Service Provider) / Mobile Network Provider (MNP)
• UOTrace & Ping Results (access to a PC is needed to complete this step)
  

To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/

To Ping EA follow these steps,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.

[killerwhalsam]

What to Include in your post about Wii U Issues?

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Specs

We require the specifications of your Wii U such as how much Hard Drive it has, anythings that you have changed/added both software and hardware based we also require the type and year it was made and also we require the type of control you use and your version.

What else to include about Crashes

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Any background apps running

Recent Firmware Updates

Any New Games/Apps

Network Connection Issues

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• Internet Speed
• ISP (Internet Service Provider)
• UOTrace & Ping Results (access to a PC is needed to complete this step)
  

To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/

To Ping EA follow these steps,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.

[MorningTimeCloud]

@killerwhalsam Locked and stickied this thread as well as the other ones in the other sections, if you want to edit them ever you know how to contact me so i can unlock them.

Nice posts