Help us improve Answers HQ! Take Survey No, Thanks

Problem with connection

by worhowCZ
Reply

Original Post

Problem with connection

[ Edited ]
★★★★ Newbie

Hello, i have some problem with connection to autolog. Today i bought your product NFSMW Limited edition and i can't connect to server Autolog. Autolog reported to me that i havent bought the game. This me writes:

SORRY, WE'RE NOT SHOWING THAT YOU OWN 
NEED FOR SPEED MOST WANTED

 Pls help me. And please excuse my bad english.

Message 1 of 5 (2,676 Views)

Re: Problem with connection

★★★★★ Novice

Do you own it on a console or PC?

 

If you have it on a console you have to enter in your online pass that you got with the game.

Message 2 of 5 (2,645 Views)

Re: Problem with connection

★★★★ Newbie

I have PC version

Message 3 of 5 (2,641 Views)

Re: Problem with connection

★★★★ Novice

I have the same problem with the pc version, I keep getting error code 80210000. I've contacted EA but they said the servers down but that cant be right cause other people are connecting just fine.

Message 4 of 5 (2,621 Views)

Re: Problem with connection

★★★★ Novice

Are you launching the game through Origin Directly or the desktop icon?  Try launching the game directly from Origin, if that doesn't work restart Origin.

Message 5 of 5 (2,617 Views)

fifa-18-promo-circle

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Connection troubleshooting steps

all-ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help