April 2014
help! i just bought the game and it says the code has been used. How can the code been used when the box is sealed?!!!
Is it possible that a hacker took the code?
Solved! Go to Solution.
April 2014
The best thing to do in this situation would be to contact an Advisor via live chat or phone for assistance. The advisors will be able to check the code and see what is going on:
1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
April 2014
The best thing to do in this situation would be to contact an Advisor via live chat or phone for assistance. The advisors will be able to check the code and see what is going on:
1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.