Most Wanted Data Corrupted

[steel_hawkeye]

Yeah this just happened to me on ps3... I got worried that I lost my dlc charger and the ultimate speed pack, But it seems that all I lost was the single player stuff. I really don't wanna do it again especially since there's the chance it could happen again. I work hard to 100% complete every thing including getting pro mods on each car T.T. It all because of the friggin online freezes with concur mode. Seriously I want a fix for this. I actually like this games multiplayer. It's too bad that its virtually unplayable with the crashes/freezing -.-.

[bbriguyg10]

I am going to stop playing until I see a fix on this forum. Hoping we will be compensated for our trouble.  Criterion launched the game and quickly abandoned it so they wouldn't have to take public responsibility for the known issues and buggy multiplayer.  [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/

Their blog's http://blog.criteriongames.com/ latest post is from November...Need for Speed Most Wanted 2012 is not even listed in their pages' navigation. They have "Burnout CRASH!", "Need for Speed Hot Pursuit", and "Burnout Paradise".

Similarly the Criterion FAQ page http://www.criteriongames.com/faq/ ignores Need for Speed Most Wanted 2012.

If you email Criterion, support@criterion.com or similar email, their autoresponder directs you to:

1. the FAQ page (which doesn't list the game more than 3 months after it launched).  

2. To report a technical issue they direct you to http://bugzilla.criteriongames.com/console for which you need to create an account. Once you go through all that you will NOT FIND Need for Speed Most Wanted 2012 in the drop down menu of games to choose from.

3. Go to www.ea.com [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/

If you email EA, you will get an email error.

If you start an EA Chat Session with their games specialists they:

1. acknowledge the issues as posted on EA Answer HQ. Thank you for that. BUT, the last post from someone from EA on here about this game was I believe January 22, 2013.  There has not been an update on the "Known Issues" and where they stand on a fix/ update/ apology/ compensation for "Concours" level players (their most loyal players).  

2. You also get a case number that you can track online [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/

3. An email from them with some console and network troubleshooting ideas (I have a PS3 and they sent me XBOX troubleshooting)

If you [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/
with your case number and say it is escalated they will:

1. blame your console and network and recommend more troubleshooting ideas

2. suggest the problem isn't big enough since 5,000 customers haven't complained about a singular issue

3. acknowledge the issue is posted on this forum

3. Maybe throw you a bone with a code for the Slim Jim promo SRT Charger

I don't think there is any other recourse for us except to keep posting, calling, chatting, Tweeting etc. Does anyone follow someone on Twitter that works for Criterion?

[steel_hawkeye]

@bbriguyg10 and whoever is interested

https://twitter.com/SargeSullivan

https://twitter.com/TheWebsterHoff

there's the accounts of the creative director and producer of criterion games. Not sure if the accounts are used much but I'm prettty sure they are the reall ones. I can look for more accounts if we need it. but these should be good imo.

[ranmakane8]

I haven't twitter. Can someone post on accounts listed above to claim for a proper fix? Thanks...

[ranmakane8]

Hasn't nobody twitter here?

[ranmakane8]

A friend of mine twitted to those accounts, but no response...

[danzerkreig]

replaying the game is the ONLY option?  wow that is really lame-8 weeks of hard core gaming lost?  and the fix is to delete file in safe mode and replay?  and it really wont happen again?  not gonna go through the PAIN I suffered last night when it crashed---not good customer relations or sevice. gotta be a way to get back my beloved data??

[gunguyfn100]

Yes, it seems the game and servers on PS3 are freezing and crashing which causes the loss and/or corruption of the game, but it is not our consoles or modems... My single player has been reset to the beginning and all my multiplayer car mods, car progress and license plate unlocks have been lost. I do not have time to sit down replay this game multiple times all because it was not made correctly, please do an update and restoration so no more customer products are corrupted. Thanks

[thelfenrir]

So I just bought this game brand new recently and got about halfway through the most wanted list when my game froze up, lost all my single player progress save for the speedpoints. I was aware of this bug before as I have witnessed the same thing happen to my friends game, but I had hoped that the recent patch would fix it. but it seems it hasn't for me. would be great to play the game knowing that I won't lose my save progress at any given moment.

[illusoryjock]

It's happened twice to me, can't really face that intro again.... £20 for the add-ons? Mwahahaha!!!! Fix it or give me my money back, one game a year I get I expect it to work! Grrrr very very unhappy

IllusoryJock