I didnt get a full refund for Nfsmw 2012 dlc bundle, only the original game.

[PakistaniPete]

I bought the game, with the dlc bundle. The game itself only cost about 3 dollars, while the Dlc bundle costed about 15 dollars. I think It's kinda stupid that i only got the game refunded. I kinda need some help.

[Mikimuster3 · Accepted solution]

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

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I am very sorry for your inconvenience.
I can understand your problem and I treat it like serious matter.

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The best thing for you to do is to contact a game advisor for more help with this. There’s nothing we can do on the forum Answer HQ to fix account and billing issues like this.

You need to contact EA/Origin support for more assistance. I hope (but I can't be sure) they will be able to assist you further for this issue you are having.

Follow these steps:

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

Contact a games adviser any time using this following link https://help.ea.com/en/contact-us/new/

1) Click on your game or search if it isn’t listed.
2) Select a topic for the best results.
3) Scroll to the bottom and select Contact Us.
4) Select your platform and list a short description of your problem.
5) Select live chat or call me to request a call back from an adviser.

Hope this helps.

For help on how to contact an Advisor please use these links:
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
http://help.ea.com/en/article/contact-ea-help/
http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/

[Mikimuster3 · Accepted solution]

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

---

I am very sorry for your inconvenience.
I can understand your problem and I treat it like serious matter.

---

The best thing for you to do is to contact a game advisor for more help with this. There’s nothing we can do on the forum Answer HQ to fix account and billing issues like this.

You need to contact EA/Origin support for more assistance. I hope (but I can't be sure) they will be able to assist you further for this issue you are having.

Follow these steps:

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

Contact a games adviser any time using this following link https://help.ea.com/en/contact-us/new/

1) Click on your game or search if it isn’t listed.
2) Select a topic for the best results.
3) Scroll to the bottom and select Contact Us.
4) Select your platform and list a short description of your problem.
5) Select live chat or call me to request a call back from an adviser.

Hope this helps.

For help on how to contact an Advisor please use these links:
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
http://help.ea.com/en/article/contact-ea-help/
http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/