Can't connect to autolog

[SaiPrithvi123]

I cannot connect to autolg in most wanted. It says "YOU MUST BE CONNECTED TO THE EA SERVERS IN ORDER TO ACCESS INLINE FEATURES OF THIS TITLE" But I am already logged in.

[Straatford87]

@SaiPrithvi123

Which system are you playing on?

Note that I currently cannot give you specific troubleshooting because I don't know which platform you are on. But it would be helpful for you to know that this error message is caused by settings on either your system or network that are blocking the connection to the Autolog servers. Think of a firewall that is enabled on your router or an anti-virus program on your PC system--make sure that you've allowed Need for Speed access in these programs.

[SaiPrithvi123]

I play on PC.

[Straatford87]

@SaiPrithvi123

If you are on PC then check any anti-virus, anti-malware and firewalls programs on your system. Either add an exception for Origin and NFS, or temporarily disable or uninstall them.

Further connection troubleshooting is available in the following articles:

• http://help.ea.com/en/article/connection-troubleshooting-basic/
• http://help.ea.com/en/article/connection-troubleshooting-advanced-pc/
• https://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/