problem with the network

by Elbrus_abc
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Original Post

problem with the network

★★★ Novice

Hello everyone , sorry I do not know English, I translated through an interpreter , what I have a problem when i start the game to me propose to enter into autolog , I enter login, password ,code, click , to come in then loading 1 second and
then crashes . What now ? any tips? Help me .

Message 1 of 10 (589 Views)

Re: problem with the network

EA DICE Team

@Elbrus_abc

 

Are you playing this on PC? Please reply to this topic with a dxdiag and I will investigate why the game is crashing.

Message 2 of 10 (576 Views)

Re: problem with the network

★★★ Novice

yes on  computer

Message 3 of 10 (565 Views)

Re: problem with the network

Community Manager

@Elbrus_abc

 

Can you please post your Dxdiag as requested by EA_Tom, thanks.

barry.png
Message 4 of 10 (553 Views)

Re: problem with the network

★★★ Novice

System Information
------------------
Time of this report: 7/1/2016
Operating System: Windows 7 Домашняя базовая 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045)
Language: Russian (Regional Setting: Russian)
System Model: HuronRiver Platform
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 4010MB RAM
Page File: 2652MB used, 5366MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

Message 5 of 10 (547 Views)

Re: problem with the network

★★★ Novice

I can write in Russian ?

Message 6 of 10 (543 Views)

Re: problem with the network

EA DICE Team

@Elbrus_abc

 

Hi,

 

If you would prefer to communicate in Russian then you can visit the following board for your question:

 

http://answers.ea.com/t5/Origin-Tehnicheskie-voprosy/bd-p/Origin-RU

 

If you would like us to assist you here, then please post in English.

Message 7 of 10 (540 Views)

Re: problem with the network

★★★ Novice

I enter the autolog , i insert login password , i click on enter , then load that lasts 1 second , then takes off

Message 8 of 10 (539 Views)

Re: problem with the network

★★★ Novice

Thank

Message 9 of 10 (533 Views)

Re: problem with the network

EA DICE Team

@Elbrus_abc

 

I am not exactly sure what the issue is. I would recommend to reach out via the Russian forum that I linked above.

Message 10 of 10 (506 Views)