linking account to xbox and EA

by th3deathpenalty
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Accepted Solution

linking account to xbox and EA

[ Edited ]
★★★ Newbie

im having trouble linking my account to my need for speed hot pursuit for xbox 360 and its really starting to tick me off i just bought it a week ago and none of my friends are having problems with this  error code 40010000.... please help...

Message 1 of 2 (438 Views)

Accepted Solution

Re: linking account to xbox and EA

Hero (Retired)

For help with this please contact EA/Origin support for assistance, It does not look like we will be able to help you with it here on Answer HQ.

 

Contact a games adviser at any time using this following link EA Help - Contact Us

Detailed guide on how to contact an EA advisor using the new EA Help page click the spoiler.

Spoiler

Some players may have issues when using Internet Explorer. If this is the case, please an alternate browser such as Firefox or Chrome, or install the Chrome Frame addon.**


Click the following link and log in: https://help.ea.com/en/


helplogin.PNG


Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.


helpbuttons.PNG


On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.


gamespage.PNG


If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.


helpcontactus.PNG


Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.


helpplatform.PNGhelpcode slim.PNG


You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.


large.png

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Message 2 of 2 (431 Views)

All Replies

Re: linking account to xbox and EA

Hero (Retired)

For help with this please contact EA/Origin support for assistance, It does not look like we will be able to help you with it here on Answer HQ.

 

Contact a games adviser at any time using this following link EA Help - Contact Us

Detailed guide on how to contact an EA advisor using the new EA Help page click the spoiler.

Spoiler

Some players may have issues when using Internet Explorer. If this is the case, please an alternate browser such as Firefox or Chrome, or install the Chrome Frame addon.**


Click the following link and log in: https://help.ea.com/en/


helplogin.PNG


Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.


helpbuttons.PNG


On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.


gamespage.PNG


If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.


helpcontactus.PNG


Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.


helpplatform.PNGhelpcode slim.PNG


You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.


large.png

Message 2 of 2 (432 Views)