September 2014
hello i have just got my new hot pursuit but whwn i broke the seal it was full of scratches and whwn i put it in my xbox 360 the game started but after sometime in race in crash and stop and hangs like that at same place so can i get it exchange it
September 2014
If the disc is damaged, then it might be the cause.
You should ask replacement for a the faulty disc from the retailer who originally sold you the game.
Have you tried?