Need Help !!

[Jesse28856]

I'm having trouble playing online hot persuit on PS3 . It keeps on saying I need to be on online or be connected to EA servers . I downloaded the game on PS3 not a disc please help

[Straatford87]

@Jesse28856,

If you keep getting connection issues, please try the steps outlined in the below article:

https://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/

In all cases, please make sure you are using a wired connection. You can also try to turn off the power to your console and router for about two minutes to see if that resolves the problem.

[fefarri]

Me too I have a PSN acount and signed up in EA.com and still can't play online I can play in Career mode.Why?somebody said there was a PSN or EA shut down is it true???

[Straatford87]

@fefarri

I can confirm that the game is still online. Please refer to our Service Updates page for any information about games being taken offline.

As for the issue of being unable to connect, does this still persists for you? What has been the effect of following the troubleshooting in my previous reply?