Licence Limit on two games

[deano1pape]

i have two games for my PC Need For Speed Hot Pursuit and Burnout Paradise the ultimate box  and both wont play due to the serial number having reached its limit, i have just upgraded my PC and would like to play these games.

Please Help

regards

Dean Pape

[EA_Francois]

@deano1pape

If you still have access to the other computers or hard drives, you could deauthorize the games manually by getting the specific deauthorize software for each game here:

http://activate.ea.com/deauthorize/

If you don't our advisors should be able to help you:

To contact an advisor using the new EA Help page, please take the steps below:

Click the following link and log in: https://help.ea.com/en/

Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.