Pack didn't open

[BoyerXX97]

I bought a special pack on April 27th 2014. The pack cost $19.99 plus tax and I payed with Microsoft points. The pack downloaded, then my screen said loading but it never opened. I'm pissed now. What do I do?

[jaymez33]

Talk to EA Help http://help.ea.com/en/contact-us/new/?product=nhl-2014 They'll get you your pack