NHL 14 app won't work on my iphone

by TheSuperGoons
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Original Post

Re: NHL 14 app won't work on my iphone

★★★ Novice
Thanks. Here are some thing I remember trying:
1. Deleting app
2. Turning off phone and back on
3. Getting the app on a different device
4. Using a different wifi while trying to open the app
5. Resetting password
Message 11 of 25 (494 Views)

Re: NHL 14 app won't work on my iphone

Anonymous

Try installing another app that requires an internet connection and tell me if it works fine

Message 12 of 25 (481 Views)

Re: NHL 14 app won't work on my iphone

★★★ Novice
It works
Message 13 of 25 (476 Views)

Re: NHL 14 app won't work on my iphone

Anonymous

Wait what is the problem you are experiecning? 

Message 14 of 25 (471 Views)

Re: NHL 14 app won't work on my iphone

★★★ Novice
When I open the app, it takes me to the login screen. When I press login, a message pops up that says "There was an issue with the network connection (500). This may be a result of server maintenance," and it doesn't let me log in.
Message 15 of 25 (469 Views)

Re: NHL 14 app won't work on my iphone

Anonymous

I have never tried it myself but you could try resetting the network settings from the settings app. 

Message 16 of 25 (466 Views)

Re: NHL 14 app won't work on my iphone

★★★ Novice
How? The nhl network?
Message 17 of 25 (464 Views)

Re: NHL 14 app won't work on my iphone

Anonymous

No. From the iOS Settings app. The default one.

 

I can't remember the exact path but I think it is in "General" -> "Reset" or something like that.

Message 18 of 25 (462 Views)

Re: NHL 14 app won't work on my iphone

★★★ Novice
I found it and reset my network. Still same problem though
Message 19 of 25 (458 Views)

Re: NHL 14 app won't work on my iphone

Anonymous

Ok. What iOS version are you on? If you aren't on the latest one (iOS 7.1), then upgrade it and try again.

 

If you are on the latest one and it still doesn't work,

Make a backup of your phone with iTunes and do a full reset. After that when the phone is still "fresh" and empty, try installing the app again and see if it works then. If it doesn't you can reset again and use the backup you made.

 

PS: Is your iPhone jailbroken?

Message 20 of 25 (422 Views)