I bought 2 6.99$ special packs with money and I never got the pack!

[woodgreen99]

I want my 13.98$ back after I bought 2 special packs 6.99 each and never received anything it just put me back into where you buy packs!

[WorldWideNuke]

Hi,

Unfortunately, we here at Answers HQ are unable to assist with such issues. We are not employed by EA and therefore don't have the ability to check on things like purchases and credit points/packs/items.

You will need to contact an EA Games Advisor and ask them to open a case for you. In turn they will take some proof of your purchase and then pass the issue onto the developers for them to look into and credit you for your purchases.

Contact a Games Advisor via the following link: http://help.ea.com/

Thanks!

[woodgreen99]

What is their number or how can i contact them