HUT PUCKS MISSING AND PLAYER MISSING

[ariellinton15]

Last night I was bidding for an Alex Semin and the final bid was around 12k for me, and I got the green check mark saying that I won and I tried clicking on him and nothing happened, so I backed out to Trading and Watchlist and he wasn't there. So I went and checked my collection, he wasn't there either. I backed out of HUT to see if it would tell me that I have a player unassigned which it didn't. I also shut down the game and restarted it to no avail. I waited over night and still nothing. My pucks are gone, and I don't have the player I wanted. This keeps happening and its frustrating considering that I've been a constant customer to EA Sports and it seems all of us are just being cheated and treated like crap.

Would be nice if I could get some sort of compensation back for this, for instance my pucks back or the player?

[oojvrx21oo]

i just had the same problem i bid on a winter classic Kimmo timmonen for 6150 ea pucks, i won the bid but when i clicked on it, nothing would occur even though i won the player and should have the option to send the player to my team or collection. When i backed out and looked at my watch list nothing was there. I just lost 6150 ea pucks....really pissed. Would love if EA stepped up and gave me my player or pucks back. 

[hexyjj27]

Having the same problem with HUT Live Cam Fowler and HUT Live Sidney Crosby, I've lost two expensive cards which I've payed pucks for. This needs to be fixed EA.

[ariellinton15]

Yeah kind of stupid.. I lost 12k from this. I'm trying to bolster my of fence by putting Semin on my team.. Now I have 4k so I can't even get a pack let alone a decent player.. :/

[stasteath]

Had the exact same thing happen with the Gretzky I won

[ariellinton15]

If someone from EA sees this it would be nice to either get my pucks back or the player that I was bidding for. 

My Gamertag is WindsweptLemur.

Thanks.

[LaxiK_RaZem]

You need to go on the companion app on an Apple device and it will be in the unassigned list.

[AnT_NYR]

Dude i **bleep** love you. I lost 400k for weeks and these EA dhit heads stopped talking to me