Featured Pack - Paid For, Not Recieved (HUT)

by Nyck001
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Featured Pack - Paid For, Not Recieved (HUT)

★★★ Newbie

Afternoon EA and the community, 

 

Hope you are well, 

 

Last night i noticed a special deal was on at the moment for featured packs for a limited time. I bought a pack, with the intent of purchasing more. The 1st pack of cards i bought went through fine. Opened all ok, happy with who and what i recieved, 

 

However the 2nd pack i purchased, the money was taken but it didnt open? 

 

I have tried everything, including cache resetting. I want the cards, not the money. I have even tried purchasing more, but Microsoft wont allow the payment to go through due to something in the pipeline? 

 

Any help on how i can open the pack? 

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