February 2016
Hey EA,
I've been logging into NHL 16 HUT for the last 5 days, and for the previous 4, it showed day 1/7 - 2/7 - 3/7 etc for Rewards, but on Day 5, it showed I was at 0/7 again.
Also, somehow over the last 2 days without even playing a game I went from 21 wins to 19 Wins...?
February 2016 - last edited February 2016
Hello robbiebadger,
This is a common issue amongst NHL players but this is not a glitch or bug. The way EA designed the daily rewards is not based on a 12am to 11:59pm scale. EA bases this on when you sign in, for example; If you sign in today at 3:00pm you won't get the Day 2 Login Reward until 3:00pm tomorrow. If tomorrow you receive your reward by logging in at 6:30pm you won't get your reward until 6:30pm on Wednesday. It is 24 hours after your last sign in.
And your missing wins is a very unique issue, the only thing I could imagine happened was something went wrong with the servers after the wins which made them not generate fully which makes them non-existent.
February 2016
btw...something can't be "Very Unique" you can't qualify something that is unique..
February 2016
Thank you for your input, if I have not solved your issue follow these instructions to contact a game advisor at this link: https://help.ea.com/en/contact-us/new/
February 2016
But every time I contact an advisor , they tell me to write on the forum, its an endless cycle of no help.