Bought a player but didnt get him

[KyleIsPro100]

I bought Alex Chiasson Team of the year for 77,350 and never got him amd yes i checked my watch list, collection, and My team and he was not their

[MorningTimeCloud]

Unfortunately this is a public forum and no one can help you with this account management problem here on Answers HQ so, I suggest to contact EA/Origin support. They will be able to assist you further in solving this problem with you.

Click the following link and log in to your EA account: http://help.ea.com/en/

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PM me with game related issues only. Account issues? http://help.ea.com/