April Live Pass: Not collecting Live Tickets

[EA_Solaire]

Hi all,

Please send me a DM with the following information so we can look into this further:

• The type of device you're currently playing on
• Your NBA Live Mobile User ID - you can find this with the steps here (please do not post this information publicly in this thread as this ID is private account info)
• Please also share the amount of tickets you're currently missing

Thank you! 

[ux4wrafyyki5]

I bought both the premium and MVP live pass for April and never received the 360 live tickets that was awarded at milestone 2 (180 for each pass), as well as the 30 live tickets for milestones 7, 14,

I have opened the case with EA Help but the problem  has not yet been resolved . Can Ea Solaire help me?

[jwgsjj9wavet]

See EA Solaire's post (#22) on April Live Pass:  Not Collecting Live Tickets.  He should be able to help you if you direct message him.

[ux4wrafyyki5]

I had read your message and sent her my account. But to this day i have had no response. Did her solve your problem?

[jwgsjj9wavet]

Not yet.  I'll keep you posted.

[sharule23]

Has anyone earned tickets yet?

[4jvpv6wgb0cq]

Nope

[jwgsjj9wavet]

Not yet.  But I'm hopeful Solaire and EA won't let us down.

[sharule23]

When is ea goning to give me the live tickets i earned in the live pass

[sharule23]

The problem is that i played today with another account and recieved the 30 live tickets in the pass , it is not fair that i spent 49.99 and 9.99 to earn the live ticket and did not get nothing