03-07-2013 07:03 AM - edited 03-10-2013 01:10 PM
03-07-2013 02:48 PM
Thursday 03/07/2013 (5:40PM EST / 22:40 GMT / 02:40PM PST )
In efforts to improve our server issues, we are currently restarting the EU East 2 and Oceanic 1 servers. While we implement this restart, access to these servers will be unavailable.
03-07-2013 06:32 PM - edited 03-07-2013 06:33 PM
UPDATE: Thursday 03/07/2013 (05:00PM PST )
The North America West Server will be undergoing maintenance. During this time, access to this server may be unavailable.
03-09-2013 02:45 AM - last edited on 03-09-2013 10:17 AM by eanils
We have added 8 new servers over the past 8 hours to accommodate the heavy traffic we've encountered with fans wanting to play the game. The additional servers will help with latency and connection issues players have been experiencing . In an effort to further improve stability and performance, we will be taking down some of our servers for hardware upgrades. We are diligently striving to restore optimal gameplay status as soon as possible. Please bear with us for this scheduled maintenance.
We have taken down EU West 4 to upgrade it to a bigger server, which will allow for a larger capacity. While we implement this upgrade, access to this server will be unavailable. Rest assured, no saves or data will be lost.
03-09-2013 05:01 AM
Server Update: We're still working on EU 4, there is good availability on others. Especially our 8 new servers, so try playing on one of those. The new servers are on much more powerful so you should experience less issues playing. Start building those cites!
New Server List:
03-10-2013 08:51 AM - edited 03-10-2013 11:57 AM
03-10-2013 11:17 AM - edited 03-10-2013 08:45 PM
In an effort to further improve stability and performance (as well as allow for larger capacity), we will be temporarily taking down EU West 3 for a hardware upgrades We are diligently striving to restore optimal gameplay status as soon as possible. Please bear with us for this scheduled maintenance. Rest assured, no saves or data will be lost. You will be notified in-game when we will be temporarily taking down the server. Thanks for your patience through this process.
UPDATE 6: The improved EU West 1 server is back online.
UPDATE 5: Both Oceanic 1 and EU East 3 are being taken down temporarily for an upgrade.
UPDATE 4: We've added the new server Asia.
UPDATE 3: EU West 2 is back up. EU West 1 is still being upgraded.
UPDATE 2: EU West 3 is back up. EU West 2 and EU West 1 are still being upgraded.
UPDATE: We're also temporarily taking down EU West 2 for a hardware upgrade. Again, no saves or data will be lost. Thanks again for your patience.