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EA_Ursula
Posts: 13,089
XP: 1,688
Solutions: 2,821
Registered: ‎07-18-2012

SimCity not yet released - Please add your information here

[ Edited ]

Hi everyone,

 

The game has now been released in all regions. If you are still experiencing issues with SimCity showing as "Not yet released" in Origin, we would like to ask you to try the steps listed below:

 

If your game icon is greyed out, please try the following:

  • Refresh the Origin Games Library
  • Log out and close Origin
  • Restart Origin and log back in

If the issue remains, please contact an EA Game Advisor: https://help.ea.com/contactus

You will need to log in with your Origin account and choose "Origin", "Billing/Purchasing" and "PC" to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

 

We apologize for any inconvenience caused and thank you for your help and understanding.

 

Sentinel
ardandy
Posts: 21
Registered: ‎02-16-2013

Re: SimCity not yet released - Please add your information here

[ Edited ]

UPDATE (10:07am): STILL NOT WORKING AFTER OVER 8 HOURS FROM THIS POST!!!!!!!

 

Order Number: 9586351540 Order Date:   07 February 2013

 

Full Digital  Deluxe Version - Currently on holiday (vacation) in USA

 

Not released yet.

 

 

Wooo! First Reply!

Sentinel
jinkuzo
Posts: 53
Registered: ‎03-04-2013

Re: SimCity not yet released - Please add your information here

[ Edited ]

So I live in California, USA

Error Message basically just says Game is Unreleased and won't be available until March 7th, 2013 at 4:01 PM

 

Ordered Limited Edition SimCity.

Keeper
shockwavebulletz
Posts: 2
Registered: ‎03-05-2013

Re: SimCity not yet released - Please add your information here

United States - California

Available March 7, 2013 4:01 PM "THIS GAME IS UNRELEASED"

Lookout
daviex2259
Posts: 10
Registered: ‎02-16-2013

Re: SimCity not yet released - Please add your information here

Currently in Missouri USA. Game just says its not released.

Keeper
reddevil034
Posts: 2
Registered: ‎03-04-2013

Re: SimCity not yet released - Please add your information here

[ Edited ]

Thailand

order number16184705323

date4 nov 2012

 

this game is unreleased :smileysad:

Lookout
wh0lem1lk
Posts: 11
Registered: ‎02-27-2013

Re: SimCity not yet released - Please add your information here

[ Edited ]

1. United States

2. The game icon is grayed out and when I mouse over it says "Available March 7, 2013 4:01pm"

 

Order Number: 13407983119
Order Date: February 17, 2013

Keeper
antisomas
Posts: 2
Registered: ‎03-05-2013

Re: SimCity not yet released - Please add your information here

Currently in Washington DC.

 

SimCity Limited Edition

 

"The Game is Unreleased", "Not released yet".  No date provided

Keeper
zkme
Posts: 3
Registered: ‎03-04-2013

Re: SimCity not yet released - Please add your information here

1. Singapore

2. Not yet released.

 

Order Number: 15766284723

Order Date: October 9, 2012

 

Thanks.

Lookout
cirurginn
Posts: 13
Registered: ‎01-26-2013

Re: SimCity not yet released - Please add your information here

Hi, I'm in Buenos Aires, Argentina, according to the release info, I'm part of the North American release, it's now 7 am March 5th, and Origin stll informs me Game not released yet. No other info.

 

I preordered the digital deluxe version back in January.