02-08-2013 06:32 AM - last edited on 02-08-2013 02:24 PM by eaeve
ERROR CODE SMCY-25: Could not connect to the SimCity update server. Please retry or see the customer support link for help.
03-06-2013 12:43 AM
I am receiving the same issue. How do you resolve this conflict?
03-24-2013 02:45 PM
Yes EA, how about getting down of the big pile of cash you've taken from us all and actually answering the question?
03-28-2013 12:38 PM
04-10-2013 08:47 PM
I do agree get of that cash load and help it wont let me update and it even says you game is not registerd i had to get a new code and every thing STILL WONT LET ME UPDATE!!
04-11-2013 02:29 PM
SMCY-25 is caused when the files can not be reached to initiate the updater.
Give these steps a try:
If none of those work try running Wireshark http://www.wireshark.org/ which is a free network traffic mintor on your PC as you run the Updater. This will highlight what is getting blocked and when. Wireshark does not send any information to anyone. If you want to know how to use Wireshark, I did a basic guide for Battlefield years ago which you can see here - http://www.bazajaytee.com/wireshark-guide/ (if anyone wants to update the guide or host it somewhere else please let me know. I don't mind people sharing on other sites or using it but at least let me know you did )
04-18-2013 09:58 AM - edited 04-18-2013 09:59 AM
its an issue with your antvirus blocking the game from connecting to the server to update it.....i did this and it worked for me when i had that issue
Go to your antivirus then click your firewall tab, go to exceptions , then hit add,, so find and go into your simcity folders then go to the installer folder, then click on the touchup icon, and add that for the excetion, click ok then should be good.
doing this worked for me, it wouldnt let me update the game when my firewall was enabled, so i had to make an exception for it to work. hope this helps you