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Keeper
Posts: 1
Registered: ‎03-08-2013

REFUND FOR SIM CITY

Hi EA,

 

Had enough, just want a refund. You obviously cannot provide a service so I will buy it when I am ready. I do not want my cash to help your cash flow.

 

For a company of your size it is amazing how incmprtent you are!!

 

I had this on the C64 it worked better.

Posts: 31
Topics: 1
XP: 5
Solutions: 1
Registered: ‎10-15-2012

Re: REFUND FOR SIM CITY

You will need to contact EA about this however I want to point out a few things.

 

1) Don't bother with chat.  They don't have the ability + have a 60+ minute wait in many cases.

2) Phone support is just as bad on wait but at least you can go in Origin Help and ask for a call from them instead.

3) EA took away the refund "button" for advisors and supervisors (per the supervisor I spoke to) so even if they were willing to provide a refund (and mine was ok with the refund request itself) they can't until things settle down.

 

So it looks like we might just have to wait it out.

Keeper
Posts: 2
Registered: ‎03-01-2013

Re: REFUND FOR SIM CITY

EA sucks f*cking **bleep**.  The only good game they have is Battlefield.  EA needs to die so we don't have to spend extra money to play a game we already bought. 1 word: Bullsh*t

Lookout
Posts: 43
Registered: ‎03-05-2013

Re: REFUND FOR SIM CITY


shinji257 wrote:

You will need to contact EA about this however I want to point out a few things.

 

1) Don't bother with chat.  They don't have the ability + have a 60+ minute wait in many cases.

2) Phone support is just as bad on wait but at least you can go in Origin Help and ask for a call from them instead.

3) EA took away the refund "button" for advisors and supervisors (per the supervisor I spoke to) so even if they were willing to provide a refund (and mine was ok with the refund request itself) they can't until things settle down.

 

So it looks like we might just have to wait it out.


 

 

I got mine while on a chat...

 

http://answers.ea.com/t5/Miscellaneous-Issues/I-got-my-refund/m-p/652160