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Origin won't go online

by davidtattsyrup
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Original Post

Accepted Solution

Origin won't go online

★★ Apprentice

Origin has gone offline some time during the night and won't go online again.  By using their direct link on the desktop, I can  load other games I've downloaded but not Simcity. 

Message 1 of 21 (5,833 Views)

Re: Origin won't go online

★★★★ Novice

There needs to be some other way to access the game when Origin is unavailable. I have no need to play in shared game spaces, just want to tinker with my own city on my own PC.

Message 2 of 21 (5,775 Views)

Re: Origin won't go online

Community Manager

The EA and Origin login function is currently down, as well as Answer HQ. This means that you will likely be unable to login to access your account online, cases, forum posts, or contact a Game Advisor. Some titles are also experiencing a temporary outage and may not load or be accessible online at this time.

Our team is monitoring this outage and are working to restore normal access as soon as possible. Please feel free to browse our Help Center for technical support articles, patch and update notes, and more to find answers!

Stay tuned to this article for further updates and thanks for being an EA player.

Message 3 of 21 (5,723 Views)

Re: Origin won't go online

★★★★ Novice

Why is this marked "solved", when it is not solved at all?

Message 4 of 21 (5,694 Views)

Re: Origin won't go online

★★★★ Novice

By the way, since we're chatting about this in AnswerHQ, obviously that is not having issues, or not having them any more.

Message 5 of 21 (5,661 Views)

Re: Origin won't go online

★★ Apprentice

Jenny, likewise - I'm running it with no population to see how long it takes to get rid of radiation which could take forever - no need to be multiplayered at all for my purposes right now.  Are you able to load origin?

Message 6 of 21 (5,656 Views)

Re: Origin won't go online

★★ Apprentice

Wow super fast answering lol.  Hey am I in a parallel universe - I am chatting on answerhq while it isnt working.

 

Thanks for the quick reply ealars.

Message 7 of 21 (5,624 Views)

Re: Origin won't go online

★★★★ Novice

Seems to be back now - thanks!

Message 8 of 21 (5,599 Views)

Re: Origin won't go online

★★ Apprentice

Jenny???  What seems to be back? 

Message 9 of 21 (5,549 Views)

Re: Origin won't go online

★★★★ Novice

Here's a suggestion - rather than having an error message in Origin saying that the user is offline and then a button to "go online" which does nothing, leading to the user thinking its them and restarting Origin, restarting their PC, uninstalling and restarting Origin again etc why not have it say:

 

"Don't panic, our bad, the servers are down. Click here <url> for an update of when they'll be back".

 

It would save a lot of this nonsense.

 

Of course - having an OFFLINE MODE would completely resolve it.

Message 10 of 21 (5,477 Views)

Accepted Solution

Community Manager

The EA and Origin login function is currently down, as well as Answer HQ. This means that you will likely be unable to login to access your account online, cases, forum posts, or contact a Game Advisor. Some titles are also experiencing a temporary outage and may not load or be accessible online at this time.

Our team is monitoring this outage and are working to restore normal access as soon as possible. Please feel free to browse our Help Center for technical support articles, patch and update notes, and more to find answers!

Stay tuned to this article for further updates and thanks for being an EA player.


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