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Keeper
Silikx
Posts: 1
Registered: ‎06-08-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

16/06/13

i pre ordered it so since release

Silikx

Europe west 3

ive only played in private regions

 

on a side not it worked fine yesterday

Lookout
ketzermatthias
Posts: 29
Registered: ‎05-09-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

Where did you buy SimCity? Vienna,Austria


Description of the issue's first occurrence- Just now when I reconnected to my account it was gone. Before I quit the programm over my task manager.


How long you've had the game for? 2 month

Name of the Origin account used to play SimCity: ketzermatthias


Name of a server you played on: eu east 3. i think


Name of one of the regions you played in on said server: Daria


Name of a city in said region: soiree sands

 


Screenshot of the issue:  http://imgur.com/o5RnjTU

 

Please help me

Keeper
slingspinner
Posts: 2
Registered: ‎06-16-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

[ Edited ]

Where did you buy SimCity? gift (cd key)

Description of the issue's first occurrence: after lauching origin, no games in the games tab (I only own SimCity)

Date of the issue's first occurrence: 16/06/2013

How long you've had the game for: 2 months

Name of the Origin account used to play SimCity: SlingSpinner

- Name of a server you played on : NA West 1

- Name of one of the regions you played in on said server : Bobblehead Garden

- Name of a city in said region: don't remember

 

Keeper
emiel84
Posts: 1
Registered: ‎03-15-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

- Where did you buy SimCity? Retail shop in the Netherlands

- Description of the issue's first occurrence: Last thing i did was update windows. Since last time i played i haven't updated or installed anything else. (unless something updated automatically)

- Date of the issue's first occurrence: 16-06-2013, but didn't try to play for a while...

- How long you've had the game for: Origin says i added the game on 20th of march, i think thats about right.

- Name of the Origin account used to play SimCity: emiel84

- Name of a server you played on : i think western europe 6.

- Name of one of the regions you played in on said server : Nederland and Drechtsteden

- Name of a city in said region: Slogteren and Rotterdam

- Screenshot of the issue: use www.imgur.com oranother free host, post the link to the image)    see: http://imgur.com/vsutjg9

 

Origin says the game was not added to my account and i have to enter the activation code. When i enter the activation code origin says an error has occured and i should try again later. When i press okay i get a message about a time out in the session and the whole thing starts over. In origin also my simcity "box" disappeared. There is now a Origin logo instead and is says two things when i select this: "User has already received their complementary game" and "u have already reservered User has already received their complementary game ( no this is not a typo, this is what Origin actually says!!)

 

 

Keeper
drjazoidberg
Posts: 2
Registered: ‎06-16-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

 Where did you buy SimCity? retail, don't know where exactly

Description of the issue's first occurrence: a reconnection to my account

Date of the issue's first occurrence: 16. June 2013 20:15 GMT+1

How long you've had the game for: 4 days after release

Name of the Origin account used to play SimCity: DrJAZoidberg

- Name of a server you played on : europa-west 2

- Name of one of the regions you played in on said server : "um gottes willen..."

- Name of a city in said region: verneskreuz

- Screenshot of the issue: http://imgur.com/FifoGtz,kZwsvZF

http://imgur.com/FifoGtz,kZwsvZF#1

 

logged back into origin while steam was downloading with full bandwidth

Lookout
ketzermatthias
Posts: 29
Registered: ‎05-09-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

[ Edited ]

13 accounts where the game disapeared in a time of 45 minutes that cant be mere coincidence.

 

Keeper
xphoboss
Posts: 2
Registered: ‎06-02-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

- Where did you buy SimCity? Physical, GAME

- Description of the issue's first occurrence: I just started origin as always and at "games" section simcity wasn't there

- Date of the issue's first occurrence: Today (16th june)

- How long you've had the game for: 2 weeks

- Name of the Origin account used to play SimCity: xPhoboss

- Name of a server you played on : West europe 4 and 5

- Name of one of the regions you played in on said server: I don't remember...

- Name of a city in said region: Asgaard

- Screenshot of the issue: simply doesn't appear the game

Keeper
frapps525
Posts: 1
Registered: ‎06-16-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

- Where did you buy SimCity? Retail outlet

- Description of the issue's first occurrence: I loaded the game and played without incident for several weeks about three months ago. I then didn't play for almost a month; when I returned to play today, June 16th 2013, Simcity wouldn't launch from my desktop and was nowhere to be found in my Origin games library.

- Date of the issue's first occurrence:  June 16th 2013

- How long you've had the game for: Approximately 3 months

- Name of the Origin account used to play SimCity: Frapps525

- Name of a server you played on : I think it was North America 4, but I am not sure

- Name of one of the regions you played in on said server: Not sure

- Name of a city in said region: There were a few cities but the only one I can remember at the moment was New Surrey

- Screenshot of the issue: http://imgur.com/gallery/W2AbgjS/new

Keeper
pantel2729
Posts: 2
Registered: ‎06-16-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

Where did you buy SimCity? physical copy from Public

Description of the issue's first occurrence: when launching simcity

Date of the issue's first occurrence: 6/16/2013

How long you've had the game for: about 2 weeks

Name of the Origin account used to play SimCity: pantel2729

- Name of a server you played on : europe west 3

- Name of one of the regions you played in on said server : Therine

- Name of a city in said region: Wavefronts

Keeper
YousefHaraga
Posts: 1
Registered: ‎06-16-2013

Re: [Info request] SimCity disappeared from Origin games/ asks for code confirmation/ CD key is already used

[ Edited ]

- Where did you buy SimCity? Retail outlet.

- Description of the issue's first occurrence: Nothing happened, I opened my pc normally then tried to start the game but this problem happened....

- Date of the issue's first occurrence: 16/6/2013

- How long you've had the game for: A month

- Name of the Origin account used to play SimCity: yousefharaga

- Name of a server you played on : Europe East 2

- Name of one of the regions you played in on said server : Sandbox

- Name of a city in said region: Dont remeber....

- Screenshot of the issue: http://i1213.photobucket.com/albums/cc480/Yousef_Haraga/ScreenShot044_zps81d43044.png

 

EDIT:

So I added the game manually to origin so I can play it but it is listed as a non-origin game. Please adress this problem and tell us the solution.