Help us improve Answers HQ! Take Survey No, Thanks

Broken cities after rollback / City not processing properly / Unable to load city

by WeaselZone
Reply

Original Post

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★ Novice

Just tried again, as it asks me to. Cant get in still.

Message 81 of 135 (513 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★ Newbie

Same problem here, I after rollbacking twice I coulkd play for about ten minutes, then the same error occured again.

Message 82 of 135 (487 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★★ Newbie

Also experienced that bug more than once. I find this really crippling and destroying all the possible fun, imho much more than AI/traffic/casino bugs etc. So I'm really a little disappointed that I haven't found any acknowledgement of this issue anywhere so far.

Message 83 of 135 (460 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★★ Novice

EA and Maxis! It is important for us to know if it will be possible to get our cities back! Are these cities lost forever? I understand that there's still a few kinks in the cable bug-wise but at least have the decency to keep the (loyal) community up-to-date. Your patronizing blogs and patchnotes do not help us. We want you to acknowledge us and the errors we point out to you! Don't leave us in the dark.

Message 84 of 135 (449 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★ Novice

^ Exactly.

 

If you're going to spend millions on a game you could at least make sure there's one person full-time answering questions on your answer HQ. At this point, I'd have to say I find my energy supplier more receptive to queries and that's saying something.

 

Although there are a lot of people here being extremely rude, blanket ignoring everyone except with generic update threads isn't doing the situation any favours.

Message 85 of 135 (429 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★ Novice

still cant log in to my city. Day 6 now.

Message 86 of 135 (330 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★ Newbie

I've started getting this problem on my city.  It's my second city in my region and, after roll back, it lets me load my city again but, after about 4 or 5 minutes, I get the message that my city is not processing properly and that they are going to try to "fix" it which gets me sent back to the main menu where I'm given the option of rolling back or abandoning.  I've rolled back, and it does the same thing. I've abandoned, and when I view the region map after I load my other city, I see my second city has the rolled back version of the city there so I go and claim it.  Then the same thing happens as when I just do the roll back.  Very frustrating since I'm in a three-city region and had plans for each one.

Message 87 of 135 (296 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★ Novice

Day 8. Still cant log in to my city.

Message 88 of 135 (235 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★ Novice

same!

Message 89 of 135 (220 Views)
0

Re: Broken cities after rollback / City not processing properly / Unable to load city

★★★★ Newbie

EA must really care about their customers. 

Message 90 of 135 (217 Views)
0

Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help

AHQ Origin Game Giveaway

We’re giving away games on Origin to helpful AHQ community members!

Find out more