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Permissions to access XBox LIVE functionality

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Permissions to access XBox LIVE functionality

★★ Newbie

When trying to access multiplayer on MoH Warfighter, I get this message: "Your gamer profile does not have the correct permissions to access XBox LIVE functionality". What do I have to do?

Message 1 of 12 (48,334 Views)

Re: Permissions to access XBox LIVE functionality

★★★★ Newbie

I have the same problem, everything looks ok with the profile but it just doesn't work.. Very frustrating. Anyone had the same issue and got it sorted out?

Message 2 of 12 (47,994 Views)

Re: Permissions to access XBox LIVE functionality

★★★★ Newbie

Me Too, HELP!

Message 3 of 12 (47,863 Views)

Re: Permissions to access XBox LIVE functionality

Community Manager

Hi there,

 

This error message could be caused by multiple things. 

At first, please make sure that you have a Xbox Live Gold Subscription. Then make sure that your Xbox Live account is set to Adult. At last, it could be an issue with the Date of Birth on your XBox Live account. 

For further assistance with this matter I suggest to contact Xbox Live support: http://support.xbox.com

Message 4 of 12 (47,853 Views)

Re: Permissions to access XBox LIVE functionality

★★★★ Newbie

That did the trick!  I logged onto my profile via xbox dot com from my PC and changed my profile to adult....was able to log on!

 

Thanks!!!!

Message 5 of 12 (47,841 Views)

Re: Permissions to access XBox LIVE functionality

★★★ Newbie

i tried and it didn't work!!

Message 6 of 12 (46,959 Views)

Re: Permissions to access XBox LIVE functionality

★★★ Newbie

I want permission to play  battlefield 3 onlyne

Message 7 of 12 (44,693 Views)

Re: Permissions to access XBox LIVE functionality

Community Manager

brendonemmanuel wrote:

I want permission to play  battlefield 3 onlyne


Have you linked your console account with your Origin account? Here's a quick how to: http://answers.ea.com/t5/Battlefield-3/I-d-like-to-link-my-PSN-account-to-my-new-origin-account/m-p/...

 

Other than that, could you describe the issue a bit more in detail, do you see any specific error message?

Message 8 of 12 (44,633 Views)

Re: Permissions to access XBox LIVE functionality

★★★ Newbie

I same problem with xbox live gaming with my son's profile.    I finally found problem.  

1.  you have to go to Privacy & Online safety settings at:

https://account.xbox.com/en-US/Settings

2.  Select the gamertag that you want to see settings for

3.  Then click the "Xbox One Online Safety" tab or "Xbox 360 Online Safety" tab.

4.  Then select Allow in "Join Multiplayer games"

 

Additionally, you MAY have to do following if xbox doesn't update the profile (mine didn't)

5.  Remove gamer profile from Xbox console
6.  Do hard reset on xbox console (hold power button until it powers down) and remove power 
7.  Re add your gamer profile to xbox console
Message 9 of 12 (32,367 Views)

Re: Permissions to access XBox LIVE functionality

★★★ Newbie

How or where do you access your Xbox Live account after you put in the code?

Message 10 of 12 (1,414 Views)
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Community Manager

Hi there,

 

This error message could be caused by multiple things. 

At first, please make sure that you have a Xbox Live Gold Subscription. Then make sure that your Xbox Live account is set to Adult. At last, it could be an issue with the Date of Birth on your XBox Live account. 

For further assistance with this matter I suggest to contact Xbox Live support: http://support.xbox.com


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