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MOH:W and Origin problems on Windows 8.

by jvov
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Accepted Solution

MOH:W and Origin problems on Windows 8.

★★★★★ Newbie

Hello guys, I own BF3 since February 2012 (for pc) and never had any kind of problems with it. I went to battlelog, joined a Brazilian server and played. Worked like a joy! 
I was really happy with Origin and Battlelog, so as soon as MOH:W came out I bought it. Then, before downloading the game, I updated to Windows 8 PRO x64, I had some problems on the beggining but I decided to delete a lot of my games from my HD and download Origin again, since it didn't launch on Windows 8/wasn't recognized on Battlelog. Fixing that, I left only BF3 on my Origin Games folder but BL didn't recognize it. I thought, I bought MOH:W, later on I redownload it. So I deleted BF3 and downloaded MOH:W. Played a bit of the campaign and the game freezed then crashed. I lost all the progress, then I realized I should had downloaded Windows 8 drivers for my GTX 570. After that some MP crashes were solved, but after some hours whenever I joined a game, it lasted 30 seconds - 1 minute until the game freeze and crash. Also, now when I click "Join game" on Battlelog, sometimes Origin crashes... I mean, IT'S ALL MESSED UP! And I need a fix! 

PC: 

1 x CPU: Intel Sandy Bridge Core I5 2500K 3.30GHz Quad-Core Box 

1 x MOBO: Gigabyte (Sandy-Bridge) | GA-H61M-DS2 

2 x RAM: Corsair 4GB DDR3 1600MHz Corsair Vengeance 

1 x GPU: Nvidia GeForce GTX 570 1.2GB GDDR5 320-bit 

1 x Optical Drive: LG Gravador de DVD 

1 x HDD: Samsung HD502HJ 500GB 7200RPM 

1 x PSU: Antec 750W | 750 Green Series 

1 x Case: CoolerMaster HAF 922 Mid-Tower 

1 x Monitor: BenQ GL2230A LED 21 Pol. (Full HD 1080p)

 

 

 

Please Help, Sincerly, Jvov.

Message 1 of 6 (2,723 Views)

Re: MOH:W and Origin problems on Windows 8.

★★★★★ Novice

Hi,

My instant reaction is that the issue stems from using windows 8 which is not currently supported.

I would like to see what the crash report says though, so if you could please go to control panel -> admin tools -> event viewer (Windows 7 probably the same for 8). Then click on which ever section (most likely errors) and paste all the info it says

Message 2 of 6 (2,712 Views)

Re: MOH:W and Origin problems on Windows 8.

[ Edited ]
★★★★★ Newbie

Okay here you go:

Message 3 of 6 (2,683 Views)

Re: MOH:W and Origin problems on Windows 8.

★★★★★ Newbie

Log Name: Application
Source: Application Error
Date: 11/1/2012 12:44:12 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: JoaoVictor-PC
Description:
Faulting application name: MOHW.exe, version: 1.0.0.2, time stamp: 0x50808a32
Faulting module name: MOHW.exe, version: 1.0.0.2, time stamp: 0x50808a32
Exception code: 0xc0000005
Fault offset: 0x0014b270
Faulting process id: 0xda0
Faulting application start time: 0x01cdb83f176a762b
Faulting application path: C:\Program Files (x86)\Origin Games\Medal of Honor Warfighter\MOHW.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Medal of Honor Warfighter\MOHW.exe
Report Id: 99803cef-2432-11e2-be6b-902b3403e917
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-11-01T14:44:12.000000000Z" />
<EventRecordID>436</EventRecordID>
<Channel>Application</Channel>
<Computer>JoaoVictor-PC</Computer>
<Security />
</System>
<EventData>
<Data>MOHW.exe</Data>
<Data>1.0.0.2</Data>
<Data>50808a32</Data>
<Data>MOHW.exe</Data>
<Data>1.0.0.2</Data>
<Data>50808a32</Data>
<Data>c0000005</Data>
<Data>0014b270</Data>
<Data>da0</Data>
<Data>01cdb83f176a762b</Data>
<Data>C:\Program Files (x86)\Origin Games\Medal of Honor Warfighter\MOHW.exe</Data>
<Data>C:\Program Files (x86)\Origin Games\Medal of Honor Warfighter\MOHW.exe</Data>
<Data>99803cef-2432-11e2-be6b-902b3403e917</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Log Name: Application
Source: Application Error
Date: 11/1/2012 12:45:38 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: JoaoVictor-PC
Description:
Faulting application name: Origin.exe, version: 9.0.15.65, time stamp: 0x507ef375
Faulting module name: ntdll.dll, version: 6.2.9200.16384, time stamp: 0x5010ae7a
Exception code: 0xc0000374
Fault offset: 0x000da947
Faulting process id: 0x868
Faulting application start time: 0x01cdb818e00cc0f6
Faulting application path: C:\Program Files (x86)\Origin\Origin.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: cc7444e3-2432-11e2-be6b-902b3403e917
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-11-01T14:45:38.000000000Z" />
<EventRecordID>438</EventRecordID>
<Channel>Application</Channel>
<Computer>JoaoVictor-PC</Computer>
<Security />
</System>
<EventData>
<Data>Origin.exe</Data>
<Data>9.0.15.65</Data>
<Data>507ef375</Data>
<Data>ntdll.dll</Data>
<Data>6.2.9200.16384</Data>
<Data>5010ae7a</Data>
<Data>c0000374</Data>
<Data>000da947</Data>
<Data>868</Data>
<Data>01cdb818e00cc0f6</Data>
<Data>C:\Program Files (x86)\Origin\Origin.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>cc7444e3-2432-11e2-be6b-902b3403e917</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Message 4 of 6 (2,681 Views)

Re: MOH:W and Origin problems on Windows 8.

[ Edited ]
★★★★★ Novice

Hi,

Right well the error is due to: ntdll.dll, that's the good news the bad news is that it can be caused by a number of things.

First I would recommend following this to remove the nvidia drivers and reinstall them. The second cause can be due to origin/MOHWF causing the issue the option would be to reinstall it (I'm guessing this would be the last thing you want to do) or reinstall windows (again not something I assume you want to do). Press Windows Key + R and type: mdsched to see if your ram is causing the issue. You might have to wait for MOHWF to get a windows 8 patch if nothing else works. The ntdll.dll file could also be corrupt.

If the ntdll.dll file is corrupt or missing you will need to repair your windows installation

Message 5 of 6 (2,655 Views)

Re: MOH:W and Origin problems on Windows 8.

★★★★★ Newbie

Gonna wait for a patch. Thanks for the heads up, gonna accept as a solution!

Message 6 of 6 (2,624 Views)

Accepted Solution

★★★★★ Novice

Hi,

Right well the error is due to: ntdll.dll, that's the good news the bad news is that it can be caused by a number of things.

First I would recommend following this to remove the nvidia drivers and reinstall them. The second cause can be due to origin/MOHWF causing the issue the option would be to reinstall it (I'm guessing this would be the last thing you want to do) or reinstall windows (again not something I assume you want to do). Press Windows Key + R and type: mdsched to see if your ram is causing the issue. You might have to wait for MOHWF to get a windows 8 patch if nothing else works. The ntdll.dll file could also be corrupt.

If the ntdll.dll file is corrupt or missing you will need to repair your windows installation


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