(Xbox 360)Mass Effect 3 Infinite load loop

[GeeksDoItBetter]

My problem: Game goes into an infinite loading screen of the Normandy immediately after i try to start a new game. I am offline and have no dlc. My game disc looks good.

Solutions I've tried:
*resetting console.
*clearing system cache and resetting
*installing discs

I haven't been able to fix it or find a work around. I'm hoping I can get some help here before spending money on a new copy

[EA_David]

@GeeksDoItBetter Hi, thanks for the question. Could you play the game on this system before?

Can you try going online, or try swapping to a different user account and see if this has any effect?

[GeeksDoItBetter]

Yes it's worked on my Xbox 360 before. No I can't play online, I don't have good enough internet