Help us improve Answers HQ! Take Survey No, Thanks

Unable to authorize the listed DLC

by Vheom
Reply

Original Post

Accepted Solution

Unable to authorize the listed DLC

★★★★ Novice

 "Unable to authorize the listed DLC. Please log in to the Alliance Network with the account used to purchase the DLC. Collector's Edition Online Pass Entitlement"

 

I've getting this message since last year and I've contacted EAs support. More than one month has pass and I didn't get any kind of answer on ho to fix this.

 

Can somebody please at least tell what is being done about it?

 

I know there are more people with the issue.

Message 1 of 2 (140 Views)

Re: Unable to authorize the listed DLC

★★★★ Guide

This is my solution. You'll have to talk to a Game Advisor, preferably via Live Chat or with EA's Twitter support and ask them to give you the CE Online Pass again and re-authorize From Ashes, as this will become de-authorized once they give you the Online Pass.

Message 2 of 2 (138 Views)

Accepted Solution

★★★★ Guide

This is my solution. You'll have to talk to a Game Advisor, preferably via Live Chat or with EA's Twitter support and ask them to give you the CE Online Pass again and re-authorize From Ashes, as this will become de-authorized once they give you the Online Pass.


blue-ea-promo

Check Xbox, PlayStation™, and PC server status

Here's how to check server status for Xbox LIVE, PlayStation™Network, and PC on our help site.

How are my game's servers doing?

ea-promo

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Connection troubleshooting steps

me-andromeda-fem

Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help