The game won't start [ Edited ]

[XTwipzz]

I'm here with a problem I definitely can't solve by myself...

I was playing Mass Effect 3, everything was fine and working well. Then, I wanted to play with some friends in the multiplayer and I had to download and install multiplayer DLC that I didn't have. 

So, I did it and since then, the game won't start anymore. The process launches, I see a black screen for like.. 2s and then it closes and the process stops by itself. I did everything I could : unistalling everything (Origin too), reinstalling everything (game + DLCs), checking my drivers and making sure they're up to date, checking my firewall, reparing the game...

But it doesn't work. It keeps doing what I said. 

A little help would be awesome so I can continue to enjoy this wonderful piece. Thank you! 

[XTwipzz · Accepted solution]

Hello! 

After trying literally everything, I finally solved the problem. It didn't come from the game itself or my computer, not at all. 

It comes from the cloud. I had to uncheck "enable cloud storage for all games" in the game properties and it worked. That means cloud saves were corrupted and it irritates me. 

Hope it can helps someone though... 

[holger1405]

@XTwipzz

Go to your "Documents\BIoware\Mass Effect 3" folder and move (not just copy) the "Save" folder to your desktop. > test.

[XTwipzz]

Hey! Thanks for your answer! 

Well, I did try it and it didn't work anyway. Seems like my saves are not corrupted. 

I already tried to replace the DLLs (don't remember the name), it's apparently a problem that other people had too. And it didn't solve it. 

My game keeps crashing after 2s with no error message or anything. 

[holger1405]

@XTwipzz

OK, go to your ">drive<:\Program Files (x86)\Origin Games\Mass Effect 3\__Installer\vc\vc2008sp1\redist" folder and run the "vcredist_x64.exe" and the "vcredist_x86.exe" as Administrator. > reboot > test.

[XTwipzz]

I'll check that and edit my answer as soon as I can! 

[EA_Archi]

Hello @XTwipzz 

Any updates on this? Were you provided with the solution for this? Tell us, if you are still unable to get into the game. 

Cheers,

Archi

[XTwipzz · Accepted solution]

Hello! 

After trying literally everything, I finally solved the problem. It didn't come from the game itself or my computer, not at all. 

It comes from the cloud. I had to uncheck "enable cloud storage for all games" in the game properties and it worked. That means cloud saves were corrupted and it irritates me. 

Hope it can helps someone though...