Mass Effect 3 Won't Run

[limbusy]

I know that I'm a little late to the party but hopefully I can get some help. Every other Origin game I have runs perfectly normal but whenever I try running Mass Effect 3 it loads to 100 percent and nothing happens. I run on windows 10 and I've tried downloading the dlls, changing to windows mode, etc but nothing helps. I really want to play this game so hopefully I can get an answer soon.

[EA_David · Accepted solution]

@limbusy Thanks for the post. Can you try going to Origin Games\Mass Effect 3\Binaries\Win32 and launch MassEffect3.exe. If this doesn't work, you can try launching it as administrator, or even try compatibility mode. If you right-click the .exe you can get the administrator/compatibility options. 

[EA_David · Accepted solution]

@limbusy Thanks for the post. Can you try going to Origin Games\Mass Effect 3\Binaries\Win32 and launch MassEffect3.exe. If this doesn't work, you can try launching it as administrator, or even try compatibility mode. If you right-click the .exe you can get the administrator/compatibility options. 

[limbusy]

@EA_David I tried both of those and nothing was different from what normally happens when I tried running it before.

[holger1405]

@limbusy

Please create a DxDiag in text file format, also go to your Reliability monitor (Press the windows key and "R" at the same time and copy or type "perfmon /rel" (without the quotes) in > ENTER and look if it has ME3 entries.

If yes double click at the last one, copy it to the clipboard, (Bottom left corner) save it to a text file and load it up together with the DxDiag. You can do that with the "choose file" button at the bottom right corner of the reply window.

[limbusy]

@holger1405 

Description
Faulting Application Path: E:\Program Files (x86)\EA Origin\Mass Effect 3\Binaries\Win32\MassEffect3.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: MassEffect3.exe
Application Version: 1.5.5427.124
Application Timestamp: 50d4cab0
Fault Module Name: awc.dll
Fault Module Version: 3.2.4.10
Fault Module Timestamp: 4f137170
Exception Code: c0000005
Exception Offset: 000806e7
OS Version: 10.0.14393.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 34b8
Additional Information 4: 34b85e01dbe9529312a819250a584bb2

Extra information about the problem
Bucket ID: 1f2cc7890103608ef10b9dc3734b4cf7 (-905329082)

[holger1405]

@limbusy

Try to repair the game. (in Origin > Game Library > right click ME3 > Repair)

If that don't helps, go here > download the "awc ME3" folder and replace the "EACore.dll" and the "awc.dll" under ">drive<:\Program Files (x86)\Origin Games\Mass Effect 3\Binaries\Win32\Core" with the downloaded ones.

[limbusy]

@holger1405 I've tried both files and repairing the game but nothing helped

[holger1405]

@limbusy

Please create a DxDiag in text file format and post it with your next reply. You can do that  with the "choose file" button at the bottom right corner of the reply window. 

[limbusy]

@holger1405 sorry for the wait but have fun...

[holger1405]

@limbusy

There are newer drivers for your GPU available, you should install the newest version.  (Do that after the steps below)

Also there are severe Windows update errors:

• Press the Windows key and "x" ate the same time > Command prompt (Administrator)
• At the prompt, type or copy and past "DISM.exe /Online /Cleanup-image /Restorehealth" (without the quotes) > ENTER
• After the first process is finished type or copy and past "sfc /scannow" (without the quotes) > ENTER

Post the resuming message of "sfc /scannow"