I bought a code from gamestop and its invalid?

by LuisJustLuis
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I bought a code from gamestop and its invalid?

★★★★ Novice

I just bought 1200 bioware points- omega dlc 

I went to redeem it and it said it was invalid 

Can I get some help on this

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Accepted Solution

Re: I bought a code from gamestop and its invalid?

★★★★ Novice

I found that I need to put the code in 

the Social Bioware Network 

because if you put it in Origin it declines it

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Re: I bought a code from gamestop and its invalid?

Community Manager

@LuisJustLuis

 

If this is not yet resolved, you should make contact with an EA Game Advisor for assistance with redeeming your code.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

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Message 2 of 4 (961 Views)

Re: I bought a code from gamestop and its invalid?

★★★★ Novice

I found that I need to put the code in 

the Social Bioware Network 

because if you put it in Origin it declines it

Message 3 of 4 (1,085 Views)

Re: I bought a code from gamestop and its invalid?

Community Manager

Wonderful, thanks for the update. Hopefully you had no further issues and you were able to download and play Omega. 

Let us know if you need any more info. 

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Message 4 of 4 (944 Views)