3 Dollars taken out of my account [ Edited ]

[Kushtokin]

Three charges are pending on my account, for 1 dollar on each charge. I have seen other people having this problem but only 1 dollar was taken. Why was 3 dollars taken from me? I understand it is a "pre-authorization". I was told I would recieve the money back 24-48 hours. I have seen people that have waited 5 days and never recieved the money back. If I dont recieve my money in 48 hours what is the next step? This is an outrage. When I made my account I was not warned that money may be taken out of my account to make sure my account is active.
UPDATE: Can I please get a response... I mean this is so ridiculous.. 

[EA_Bastian · Accepted solution]

I am sorry but we are not able to handle any issues related to your bank account or a purchase in general. Please get in contact with one of our Game Advisor for further investigation: http://help.ea.com/en/contact-us/new/?product=mass-effect-3

Cheers
Basti

[EA_Bastian · Accepted solution]

I am sorry but we are not able to handle any issues related to your bank account or a purchase in general. Please get in contact with one of our Game Advisor for further investigation: http://help.ea.com/en/contact-us/new/?product=mass-effect-3

Cheers
Basti

[crimsonmoon777]

You guys are complete trash and I Hope your company crashes by some miracle. I got 5 dollars taken out of my account and I can't even get the game I was trying to purchase!!!! what is going on. http://answers.ea.com/t5/forums/replypage/board-id/mass-effect-3/message-id/17163/tab/rich

[holger1405]

@crimsonmoon777

The account you try to purchase the game with is charged with 1$ every time you try to purchase. That is a test to verify your account. The 5$ should be back at your account by now.

If not contact EA directly.

If you have trouble with the contact attempt look at this guide.