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linkzeppelin44
Posts: 1
Registered: ‎12-04-2012

Mass Effect 2 has stopped working

[ Edited ]

Ok, so I bought the trilogy about a week a go and immediately downloaded both 1 and 2.  I played through 1 with minimal issues and 2, after playing for 15 hours, was going the same way until today.  In the middle of the game my computer froze and  I had to do a hard reset and when I tried to relaunch it tried to sync with the cloud and I replaced the save with the more recent one one my hard drive.  It finished syncing and a "Mass Effect 2 has stopped working." message box popped up.  I've tried restarting Origin my computer still nothing.  I would really appreciate the help as I am in love with this game and would like to finish it.

My exact error:

Problem Event Name: APPCRASH
Application Name: MassEffect2.exe
Application Version: 1.2.1604.0
Application Timestamp: 50906ae5
Fault Module Name: MassEffect2.exe
Fault Module Version: 1.2.1604.0
Fault Module Timestamp: 50906ae5
Exception Code: c0000005
Exception Offset: 000132ed
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

EA_Ursula
Posts: 13,170
XP: 1,834
Solutions: 2,832
Registered: ‎07-18-2012

Re: Mass Effect 2 has stopped working

Hi linkzeppelin44,

 

tokinkosh mentions here that his similar crash was due to a corrupt save game:

http://answers.ea.com/t5/Mass-Effect-2/launch-error/m-p/214238