"A required security module cannot be activated (8016)"

by XCaLv1
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Original Post

"A required security module cannot be activated (8016)"

★ Novice

Hello!

 

After installing the Bring Down the Sky DLC I can't seem to launch ME anymore.

 

I get the error:  "A required security module cannot be activated. This program cannot be executed (8016)."

Couldn't find a fix by googling, any suggestions? Standard smile

 

 

Message 1 of 5 (1,005 Views)

Betreff: "A required security module cannot be activated (8016)"

[ Edited ]

System specifics (including motherboard and Bios version)?

Steam, Origin or Disk version?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 5 (986 Views)

Re: "A required security module cannot be activated (8016)"

Community Manager

@XCaLv1 Can you try restarting with a Clean Boot to start?

 

https://help.ea.com/en/article/how-to-clean-boot-your-pc/

 

Past this, please post the info requested above. 

Cheers. 

David.png
Stay and Play.png
Message 3 of 5 (976 Views)

Re: "A required security module cannot be activated (8016)"

★ Novice

@EA_DavidRestarting with a Clean Boot did nothing for me - still the same issue. The issue came to life when I installed the DLC for the game. I had to do a workaround to get the installer to work (making a fake .exe for the installer to find). 

 

Is this sufficent for system info?

 

------------------
System Information
------------------
Time of this report: 4/8/2016, 19:04:31
Machine name: THE1337MACHINE
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728)
Language: Norwegian Bokmål (Regional Setting: Norwegian Bokmål)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/21/15 18:03:24 Ver: 05.0000B
Processor: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8076MB RAM
Page File: 3209MB used, 13058MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode

Message 4 of 5 (960 Views)

Re: "A required security module cannot be activated (8016)"


CrypTicMysTik schrieb:

@EA_DavidRestarting with a Clean Boot did nothing for me - still the same issue. The issue came to life when I installed the DLC for the game. I had to do a workaround to get the installer to work (making a fake .exe for the installer to find). 



And here the problem started.

What problem did you have with which DLC?

And the version of the game is still important as is your motherboard and the bios version.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 5 of 5 (958 Views)