Re: mass effect code

by EA_Archi
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Accepted Solution

mass effect code

★★★ Newbie

I have a licensed DVD-copy of the Mass Effect 1 game and I want to activate the code at the Origin, but it says that my code is wrong. I also have a steam-version of that game, but the problem is the same - Origin doesn't accept the codes. What should I do?

Message 1 of 7 (686 Views)

Accepted Solution

Re: mass effect code

[ Edited ]

@nbng6

 

You tried to redeem the codes in Origin > menu top left corner > games > Redeem Product Code...?

Edit: It is possible that the Redeem Product code menu point is under > menu top left corner > Origin > Redeem Product Code...

If yes you should contact EA directly. If you are not from the US change the country in the top right corner.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson

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Message 2 of 7 (756 Views)

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Re: mass effect code

[ Edited ]

@nbng6

 

You tried to redeem the codes in Origin > menu top left corner > games > Redeem Product Code...?

Edit: It is possible that the Redeem Product code menu point is under > menu top left corner > Origin > Redeem Product Code...

If yes you should contact EA directly. If you are not from the US change the country in the top right corner.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 7 (757 Views)

Re: mass effect code

Community Manager (retired)

Hello @nbng6 

 

Have you used the Origin option to Redeem Product Code under the upper left Origin menu? If so, then the only way now is to contact EA Advisors.

 

Archi.png
Message 3 of 7 (667 Views)

Re: mass effect code

@EA_Archi

 

good one, edited my post.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 4 of 7 (662 Views)

Re: mass effect code

★★★ Newbie

@EA_Archi how do I contact them? where I need to click and write?

Message 5 of 7 (642 Views)

Re: mass effect code

@nbng6

 

Here. If you are not from the US change the country in the top right corner.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 6 of 7 (632 Views)

Re: mass effect code

Community Manager (retired)

Hello @nbng6 

 

Let us know how you are doing. If you have any trouble contacting EA Advisors through the site, you can just give them a direct call +44203 014 1818.   

Archi.png
Message 7 of 7 (625 Views)