November 2016
Hi there !
Recently subscribed to Origin access in order to (re)play the Mass Effect franchise. I downloaded Mass Effect 1, launched... a window pops up saying "We are unable to connect to EA servers to activate Mass Effect on this computer using your account."
I've tried contacting EA help, they referred me to this discussion : http://answers.help.ea.com/t5/Origin/UNABLE-TO-CONNECT-TO-EA-SERVERS-TO-ACTIVATE-CRYSIS-3/m-p/522316...
I did what they said (don't know exactly what "Run the setup file Origin with Admin rights" means, I just ran the origin shortcut on my desktop as an administrator) and it did not help. I waited overnight and it still doesn't work.
Anyone have any ideas ?
November 2016
Anyone ?
November 2016
Restart your router.
If that not helps, shut down your Windows firewall and disable the real-time scanner of your antivirus software. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)
Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall
If that not helps here is a EA connection troubleshooting guide.