Registration Code not accepted

[dummybum]

I redownloaded Mass Effect from Origin today, and upon trying to start it, I get a prompt asking me to resubmit my registration code.  It won't accept the code that is preloaded into the box.

I need to contact a 'Game Advisor' I think, but I'm living in Hong Kong at the moment, and the website won't allow me to give my HK telephone number for a call-back.  Additionaly, the wait time for help through the online live chatting service is being estimated at 90-110 minutes...??!!??   Is there someone who I can call to help me with this?

[Fred_vdp]

On the support site, you can change your region if you want faster wait times. Change the region to the Netherlands, for instance, pick e-mail or chat support and just start typing English. Then send a tweet to http://twitter.com/askeasupport with the request to escalate the issue and give them your ticket number. This has worked for me in the past.