Re: Mass Effect lost product code

by AyalaNaylo
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Mass Effect lost product code

★★★ Newbie

Hey,

I've bought the Mass Effect trilogy in CD's some time ago, I wanted to install them now but discovered I lost the booklet containing the code.

 

Help! What do I do?

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Accepted Solution

Re: Mass Effect lost product code

@AyalaNaylo

 

Sorry to hear that.

The only thing you can do is contact the retailer you got the game from and ask if they could provide you with another copy.

If they decline because you don't have a receipt or cos the purchase was to long ago the only thing you can do is to buy another copy.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson

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Re: Mass Effect lost product code

@AyalaNaylo

 

Sorry to hear that.

The only thing you can do is contact the retailer you got the game from and ask if they could provide you with another copy.

If they decline because you don't have a receipt or cos the purchase was to long ago the only thing you can do is to buy another copy.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 4 (607 Views)

Re: Mass Effect lost product code

Community Manager

@AyalaNaylo Holger's on the right track here, unfortunately.

 

The only chance is if you've played before, your account should still have the game codes assigned to it. If you log in with the same account you can redownload and play. However this does require the codes to have been consumed previously. 

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Message 3 of 4 (519 Views)

Re: Mass Effect lost product code

★★★ Newbie

@EA_David Unfortunatly the only game I've already played in my Origin account is DA:I, so no Mass Effect here. I guess I've waited too long.

I'll try to contact the retailer.

 

Thank you, both!

Message 4 of 4 (512 Views)