Mass Effect Won't Install

[holger1405]

What exactly didn't work?

You reinstalled the game but it still won't launch?

Please start the Mass Effect Config tool under ""D:\Program Files (x86)\Origin Games\Mass Effect\binaries" and look for the game version.

[spels47]

i did everything you told me too and none of it made a difference thats what i meant with it didnt work.

the game version is v1.02

[holger1405]

OK, ME2 and 3 do launch normal?

You still have the Windows System Assessment Tool running, that means you have either Win 7 or 8. Which one is it?

Which graphic card are you using?

Which PhysX software are you using?

How big is your D:\Program Files (x86)\Origin Games\Mass Effect" folder (GB)

Lets try a few fixes that worked for older ME1 versions.

Check if there is a third "Mass Effect" folder outside of your "Origin Games" and "My Documents" Folder.

Go to your "D:\Program Files (x86)\Origin Games\Mass Effect/Binaries" rename "OpenAL32.dll" and "wrap_oal.dll" to "OpenAL32.bak" and  "wrap_oal.Bak"
afterwards Launch the game from the "MassEffect.exe" as Administrator.

If that not works Install this Patch it's shouldn't matter because your game version is already 1.02, but lets make sure.  > Test

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Afrikaans Albanian Arabic Armenian Azerbaijani Basque Belarusian Bengali Bosnian Bulgarian Catalan Cebuano Chichewa Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Dutch English Esperanto Estonian Filipino Finnish French Galician Georgian German Greek Gujarati Haitian Creole Hausa Hebrew Hindi Hmong Hungarian Icelandic Igbo Indonesian Irish Italian Japanese Javanese Kannada Kazakh Khmer Korean Lao Latin Latvian Lithuanian Macedonian Malagasy Malay Malayalam Maltese Maori Marathi Mongolian Myanmar (Burmese) Nepali Norwegian Persian Polish Portuguese Punjabi Romanian Russian Serbian Sesotho Sinhala Slovak Slovenian Somali Spanish Sundanese Swahili Swedish Tajik Tamil Telugu Thai Turkish Ukrainian Urdu Uzbek Vietnamese Welsh Yiddish Yoruba Zulu

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[mborini]

to use that patch yoy have to have installed mass effect 1 and the issue is we can't install it

[holger1405]

@mborini

In this case the game files were already present on the disk, so applying the patch should be possible. 

If you have a similar problem, starting a new thread with system information and exact error messages (or the lack of it) would be the way to go.