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Keeper
cbmiata
Posts: 2
Registered: ‎07-27-2013

Mass Effect Installation Error.

Bought the Mass Effect Trilogy and downloaded all 3 off of Origin. Got to install and I keep getting a VC++ Error on installation for all 3 games. My laptop has the latest VC++ package (2012?) But it seems as if all 3 games are trying to install an inferior version. Is there anyway to fix this for it will not install any of the 3 games.

Here is the what the error message says for all 3 installation errors.

"Error: The VC++ runtime redistributable package was not installed successfully. Setup cannot continue. (-2147023436)"

And the installation log-
****************************************
Install Date: 06/28/0113
09:14:19  Started logging
****************************************

09:14:19  Install Location: C:\Program Files (x86)\Origin Games\Mass Effect\
09:14:19  Install Locale: en_US
09:14:19  Initialized installation config.
09:14:19  CommandLine: install -locale en_US -installPath "C:\Program Files (x86)\Origin Games\Mass Effect\" -autologging -startmenuIcon=0 -desktopIcon=1
09:14:19  OS: Microsoft Windows 8
09:14:19  Data reader initialized.
09:14:19  Data reader config: LOCALE = en_US
09:14:19  Data reader config: INSTALL_LOCATION = C:\Program Files (x86)\Origin Games\Mass Effect\
09:14:19  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = C:\Program Files (x86)\Origin Games\Mass Effect
09:14:19  Data reader config: CREATE_DESKTOP_ICON = 1
09:14:19  Data reader config: CREATE_STARTMENU_ICON = 0
09:14:19  Data reader config: 32BIT = 0
09:14:19  Data reader config: 64BIT = 1
09:14:19  Processing EAIN file 'C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\Touchup.dat'.
09:14:19  Installation registry missing.  Game not yet installed.
09:14:19  (Config)Studio: BioWare
09:14:19  (Config)Game Name: Mass Effect
09:14:19  (Config)Display Game Name: Mass Effect™
09:14:19  (Config)Updating ForceUninstallAllFiles to: 0
09:14:19  (Config)Updating ForceUninstallAllFiles to: 1
09:14:19  Start redistributables install phase
09:14:21  Installing DirectX
09:14:21  Launching process:
    Command: C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\directx\redist\
09:17:49  Process exited with exit code 0.
09:17:49  Successfully installed DirectX runtime.
09:17:50  Installing x86 VC runtime: vc\vc2005sp1\redist\vcredist_x86.exe
09:17:50  Launching process:
    Command: C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\vc\vc2005sp1\redist\vcredist_x86.exe /q:a /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn"" "
    Working directory: C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\vc\vc2005sp1\redist\
09:20:52  Process exited with exit code -2147023436.
09:20:52  Error installing x86 VC runtime.
09:21:35  Installer finished with exit code: 1
09:21:35  Shutting down data reader.

****************************************
09:21:35  Stopping install logging
****************************************

Keeper
cbmiata
Posts: 2
Registered: ‎07-27-2013

Re: Mass Effect Installation Error.

Any help would be awesome?

Hero
max_exter
Posts: 386
Registered: ‎08-21-2013

Re: Mass Effect Installation Error.

Sorry, the original message was from before my time.  :smileyhappy:

 

The key is this part:

Y

 Command: C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\vc\vc2005sp1\redist\vcredist_x86.exe /q:a /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn"" "

 

You need to find the file "vcredist_x86.exe" and try to install it yourself.  Assuming it's still in the above path (which shows up truncated, but is likely c:\program files (x86)\origin\Mass Effect\__Installer\vc\vc2005sp1\redist ) you can probably run it directly from there. Once you do that, you should try restarting the installation.  

 

It could be that this file is corrupted, in which case you could download it directly from Microsoft, probably from here:

 

http://www.microsoft.com/en-us/download/details.aspx?id=5555

 

Ok, time to put my boy to bed!  Good luck!  Do let me know how it goes.