04-18-2013 10:35 PM
I bought the ME 3 pack on origin (digital download) and I just finished ME1 including the final dialogue.
I opened ME2 and I tried to import my character through "new game". It didn't work. After some searching online, it seems I need to open the config utility. Unfortunately, when I open through Origin, it just jumps straight to the game, no config utility. I tried copying my ME1 save files into Mass Effect 2/Save/ME1 (had to create these folders) and it didn't work. Honestly, I don't even know where ME is installed on my computer. I'm trying to find it, but I can't.
Please help me import my character into ME2. Thanks so much!
04-19-2013 05:53 AM
There's a sticky thread in the Mass Effect 2 forum: http://answers.ea.com/t5/Mass-Effect-2/PC-Importin
04-20-2013 05:28 AM
This solution has now made Mass Effect 2 unable to start. I've searched the forums. Nothing helps. This is terrible. I want a refund.
There's nothing anyone here on the AHQ can do for you. This is for "player-to-player" technical self-help.
For official game support, (including anything to do with your account, like a refund) you need the EA Game Advisors at: http://help.ea.com/contact-us.
(Oh, and as for your original issue, looking in the ME2 forums probably would have been a better way to find a solution...)