I get an error stating that the game has stopped working

by axor993
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Original Post

I get an error stating that the game has stopped working

[ Edited ]
★★★ Newbie

I have bought Mass Effect triology. After installing Mass Effect (1st game in the series) I get an error stating that the game has stopped working. It will simply not launch. I have tried to uninstall it, and install again both from the disc and downloding it through Origin. Nothing works.

 

Here is the error message:

 

Problem signature:
Problem Event Name: APPCRASH
Application Name: MassEffect.exe
Application Version: 1.2.20608.0
Application Timestamp: 4a55fea1
Fault Module Name: MassEffect.exe
Fault Module Version: 1.2.20608.0
Fault Module Timestamp: 4a55fea1
Exception Code: c0000005
Exception Offset: 008b752d
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Re: Mass Effect

[ Edited ]
★★★★★ Expert

Lots of info, but all from the crash message.  Nothing from you about your rig.  Lucky for you I know that "OS Version: 6.1" means Win7.

 

So, did you follow the instructions found in this topic:  "[Information] Mass Effect 1 and Windows 7 - You need patch 1.02 to play",  which is pinned to the top of this forum?

Message 2 of 2 (189 Views)