December 2014
I've downloaded the game and when i click on "Install" the install bar begins moving and nothing happens... the game won't instal.
22:27:53 Started logging
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22:27:53 Install Location: C:\Program Files (x86)\Origin Games\Mass Effect\
22:27:53 Install Locale: en_US
22:27:53 Initialized installation config.
22:27:53 CommandLine: install -locale en_US -installPath "C:\Program Files (x86)\Origin Games\Mass Effect\" -autologging -startmenuIcon=1 -desktopIcon=1
22:27:53 OS: Microsoft Windows 7 Ultimate Edition
22:27:53 Data reader initialized.
22:27:53 Data reader config: LOCALE = en_US
22:27:53 Data reader config: INSTALL_LOCATION = C:\Program Files (x86)\Origin Games\Mass Effect\
22:27:53 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = C:\Program Files (x86)\Origin Games\Mass Effect
22:27:53 Data reader config: CREATE_DESKTOP_ICON = 1
22:27:53 Data reader config: CREATE_STARTMENU_ICON = 1
22:27:53 Data reader config: 32BIT = 0
22:27:53 Data reader config: 64BIT = 1
22:27:53 Processing EAIN file 'C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\Touchup.dat'.
22:27:53 Installation registry missing. Game not yet installed.
22:27:53 (Config)Studio: BioWare
22:27:53 (Config)Game Name: Mass Effect
22:27:53 (Config)Display Game Name: Mass Effect™
22:27:53 (Config)Updating ForceUninstallAllFiles to: 0
22:27:53 (Config)Updating ForceUninstallAllFiles to: 1
22:27:53 Start redistributables install phase
22:27:55 Installing DirectX
22:27:55 Launching process:
Command: C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\directx\redist\dxsetup.exe /silent
Working directory: C:\PROGRA~2\ORIGIN~1\MASSEF~1\__INST~1\directx\redist\
22:27:55 Process exited with exit code -9.
22:27:55 Error installing DirectX runtime. Please check DirectX install log file typically in C:\Windows\Logs\DirectX.log.
22:27:58 Installer finished with exit code: 1
22:27:58 Shutting down data reader.
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22:27:58 Stopping install logging
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Can someone help?
July 2015
Has anyone ever helped you solve this problem?
Mass Effect 1 wouldn't play when I was trying to open it from Origin or from my Desktop, and foolishly before checking the forums, I uninstalled ME1 and attempted to reinstall it, but it won't install after the download. I have even been trying to contact EA support and there is never a "channel" available, I just want to live chat or something and there is never anything. Does EA only do regular business hours in the U.S. or something? Any help would be great, thanks!