Resource download error

[juliechisum]

I saw a lot of posts about the resource download error and my son is having that same problem. Can someone please help?

[EA_Barry]

@juliechisum

That is a fairly generic connectivity error message, try switching between mobile data and Wi-Fi.

[cnathan0315]

Hi,

I'm having a hard time logging into my Madden Mobile game through my IPhone. Every time I try to go in, it says "Download Resource Error".

Does anybody know how to deal with this issue?

Thank you very much!

[EA_Barry]

@cnathan0315

This is a connectivity error, can you try switching between Wi-Fi and mobile data to see if that has an effect please?

[cnathan0315]

Thank you for replying so quickly. I tried what you said and unfortunately it didn't seam to help. Do you think I will just have to wait until the next update and it's a bug?

Thank you.

[EA_Barry]

@cnathan0315

No, you should not have to wait for a game update.

Can you try further troubleshooting using the info in the relevant article:

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[joshrneuman]

Every time I try to play the loading screen comes up and says "Resource Download Error- connect to internet." It does this when I'm connected to Wifi and not connected. My wifi works fine with every other app and has worked on madden until now. Sucks because I was about to get tier 5 and top 5% in the tournament.

[TheLegendEc0605]

dont worry EA already knows about it just be patient and hopefully we get something out of this