Can't purchase any madden cash on Madden Mobile 17

[quetzalcoatlfp]

I also did all the steps and still is not working
As you can see in the attachment the screen appears blank

[EA_Barry]

@quetzalcoatlfp

We need to check into your account details and cannot do that here on this public forum.

Please make contact with an EA Game Advisor for assistance with that.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[Amd201]

Since I installed the game I have never been able to purchase cash, it always stays that way (as in the image) the screen. I use the android system and I have the last update.

[Amd201]

The issue is when I try to purchase cash but nothing appears on the screen you only see the blue background of the application.

Since I downloaded the application half a year ago I had that problem. My cellphone has android system.

[Zenram_Darkhand]

Hi, it´s like that since the beginning of the season. ☹

[RaulRiosR4]

I have the same problem, I'm from Mexico too and I see it hasn't been solved. What can we do? I actually called EA and a guy from Spain answered me and didn't know anything about the problem or how to solve it. What can we do? 

[Zedgio]

I still have this same problem. Anyone found a solution? It's because we all are from outside USA?

Thanks

[okie_state_fan]

I started having this issue last night.... I tried to make a purchase however it never went thru... so I went and bought an iTunes card (that covers the purchase 5 times over) and it continues to give the same error you received... I will attach a picture

[ShaneExtraPoint]

How did u fix this? I’m having the same problem and it’s so annoying

[okie_state_fan]

Nobody knows how to fix it. My advice is NEVER buy the feature pack in store!!! This started for me when I bought the pack that comes with 300 madden bucks, 3 all-pro packs, and some xp boosters for $4.99. Store tells me "the item has been paid for, but not yet granted."